Sally William Ibrahim A.

Quality and IT professional with 25+ years of experience in pharmaceutical, IT, and global process improvement roles. Proven expertise in leading data & digital projects, AI initiatives, and computerized system compliance in regulated pharma environments. Skilled in GxP compliance, digital transformation, stakeholder engagement, and global team leadership. Recognized for driving organizational upskilling, innovation, and operational excellence. Core Competencies: • GxP & Regulatory Compliance (FDA, EU, AGES) for computerized systems • Digitalization Initiatives in pharma • Project & Program Management – PMP, Agile, SAFe • Leading Global Cross-Functional Teams & Networks • Business Process Improvement & Lean Six Sigma Black Belt • IT Systems Architecture, ALM & LIMS / QMS • Change Control & GMP-compliant system implementation • Stakeholder Management & Senior Leadership Communication • Technical Documentation: SRS, SDS, SOPs, User Stories, Test Scenarios Technology Skills • ALM & SDLC Management: JIRA, Polarion, Confluence, Azure • Process Modelling : Camunda, Miro, Visio, Lucid, Smart Draw • Database Design & Modeling: MS Access, Oracle Designer • Statistical Analysis: MS Excel, Minitab • CRM Systems: Salesforce, Zoho, HubSpot, Vtiger • User Journey Design: Balsamiq, Visio, HotGloo, Smart Draw, Mockup, Miro • Microsoft: MS Office (Excel, Word, PowerPoint), Azure • Programming Language: Python, JavaScript, C/C++, HTML, Velocity & PL/SQL Awards & Recognitions: • Top 10 Best IT Systems Analyst Worldwide (ODesk/Upwork.com 2014 & 2015) • #1 Top Talent in Six Sigma Process Improvement, ITIL Expert & Business Process Architecture (Upwork.com 2016) • Novartis Digital Innovation Champion (Novartis GmbH- 2019) • Novartis Certified Investigator (Novartis GmbH- 2018) • Novartis AI Discoverer (Novartis GmbH- 2022)