Rafsan Marie P.
Operations Administrative and Customer Support/VA/Bookeeper
"Rafsan was one of the most professional and organized people we have ever met. She kept all her duties under control and was a big influence on other members of staff. It is rare to find someone who you can give a task to and know that it will be completed to a high standard without having to double check everything" Stuart Lansdale of Roomfilla "Would highly recommend - strong work ethic, quick to learn, reliable, and willing to take on anything." Drew Fortner of Alaska Shore Tours 12+ years of experience in Operations, Customer, Administrative Support, Bookeeper, Virtual Assistant, Property Management, Document Review, and Fraud Specialist, Logistic Support handling 200+ shippers with different requirements. Degree in Management Accounting Major clients in North America and UK. Microsoft Office, Zendesk and Freshdesk (CRM), Quick Books, Zopim (Live chat Support) and etc Languages: English and Tagalog Extensive knowledge of relevant administrative policies and procedures. More than 12 years experience in a different work environment. Proven ability to recognize and resolve discrepancies. Strong planning and organizational skills. A proactive approach is evident in the implementation of more efficient computerized systems. Strong analytical and financial reporting skills. Strong critical thinking and decision-making skills. A dedicated worker focused on improving financial performance. High level of customer service, professional skills and self-management. Please let me know if you need any help with the following admin works and I will be happy to help.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $10k
Billed in all: $195,830$196k
$10k in the last 6 months
Across 24 contracts
Earnings, last 30 days
Skill rankings: Top 5% in Data Entry
Ranked by MRR among everyone on Upwork with the skill.
- #786Bookkeeping9,317 freelancers · 🇵🇭 #229Top 8%🇵🇭#229 of 2,945
- #938Online Chat Support11,527 freelancers · 🇵🇭 #540Top 8%🇵🇭#540 of 6,896
- #1,009Email Communication14,123 freelancers · 🇵🇭 #526Top 7%🇵🇭#526 of 6,862
- #1,619Customer Support20,101 freelancers · 🇵🇭 #745Top 8%🇵🇭#745 of 9,123
- #1,629Lead Generation26,344 freelancers · 🇵🇭 #417Top 6%🇵🇭#417 of 7,654
- #1,800Administrative Support27,851 freelancers · 🇵🇭 #867Top 6%🇵🇭#867 of 12,707
- #2,614Data Entry53,630 freelancers · 🇵🇭 #1,152Top 5%🇵🇭#1,152 of 21,670
- #2,710Customer Service37,167 freelancers · 🇵🇭 #1,235Top 7%🇵🇭#1,235 of 18,590