Skip to content
BackNov 7
Rafsan Marie P.
Upwork badge

Rafsan Marie P.

Operations Administrative and Customer Support/VA/Bookeeper

"Rafsan was one of the most professional and organized people we have ever met. She kept all her duties under control and was a big influence on other members of staff. It is rare to find someone who you can give a task to and know that it will be completed to a high standard without having to double check everything" Stuart Lansdale of Roomfilla "Would highly recommend - strong work ethic, quick to learn, reliable, and willing to take on anything." Drew Fortner of Alaska Shore Tours  12+ years of experience in Operations, Customer, Administrative Support, Bookeeper, Virtual Assistant, Property Management, Document Review, and Fraud Specialist, Logistic Support handling 200+ shippers with different requirements.  Degree in Management Accounting  Major clients in North America and UK.  Microsoft Office, Zendesk and Freshdesk (CRM), Quick Books, Zopim (Live chat Support) and etc  Languages: English and Tagalog Extensive knowledge of relevant administrative policies and procedures. More than 12 years experience in a different work environment. Proven ability to recognize and resolve discrepancies. Strong planning and organizational skills. A proactive approach is evident in the implementation of more efficient computerized systems. Strong analytical and financial reporting skills. Strong critical thinking and decision-making skills. A dedicated worker focused on improving financial performance. High level of customer service, professional skills and self-management. Please let me know if you need any help with the following admin works and I will be happy to help.

🇵🇭Iloilo, Philippines$9/hr100% JSS4.89 (12)Since Jul 2010

Earnings and projects

MRR
$1.7k

Last 6 months ÷ 6

World#26,787 / 412k
🇵🇭Country#3,455 / 56.3k
Revenue, last 30 days
$1.7k

Last 6 months: $10k

World#26,221 / 412k
🇵🇭Country#3,819 / 56.3k
Total earnings
$192k

Billed in all: $196k

World#16,372 / 412k
🇵🇭Country#1,369 / 56.3k
Per project
$12k

$10k in the last 6 months

World#12,603 / 412k
🇵🇭Country#2,839 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
16

Across 24 contracts

0% fixed100% hourly
World#155,087 / 412k
🇵🇭Country#12,320 / 56.3k

Earnings, last 30 days

$196k+$1.7k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$194k$195k$196kOct 8Oct 23Nov 7

Skill rankings: Top 5% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #786Bookkeeping9,317 freelancers · 🇵🇭 #229Top 8%
  2. #938Online Chat Support11,527 freelancers · 🇵🇭 #540Top 8%
  3. #1,009Email Communication14,123 freelancers · 🇵🇭 #526Top 7%
  4. #1,619Customer Support20,101 freelancers · 🇵🇭 #745Top 8%
  5. #1,629Lead Generation26,344 freelancers · 🇵🇭 #417Top 6%
  6. #1,800Administrative Support27,851 freelancers · 🇵🇭 #867Top 6%
  7. #2,614Data Entry53,630 freelancers · 🇵🇭 #1,152Top 5%
  8. #2,710Customer Service37,167 freelancers · 🇵🇭 #1,235Top 7%