Retsel M.

With over 15 years of extensive experience in Business Process Outsourcing (BPO) and Call Center operations, I have cultivated a robust skill set and a proven track record of excellence. Throughout my career, I have contributed my expertise as a customer support representative for renowned companies such as Awareness Technologies and AT&T. In my most recent role, I served as a Senior Technical Support professional at Nexar. My commitment to delivering exceptional customer service is unwavering, and I approach each task with a high level of dedication and focus. This extensive background has equipped me with a comprehensive understanding of the industry and a proficiency in handling diverse responsibilities. I am confident in my ability to contribute effectively to any team or project, bringing a wealth of experience and a results-oriented mindset. Below are the tools which I have experience. Intercom Zendesk LiveChat Jira Hubspot Asana Salesforce Logmein Atlassian Trello Aircall RingCentral Openphone