Kookie Z.

Kookie has made a massive impact on our eCommerce fashion brand and the team she managed by how she's handled the overwhelming number of customer inquiries that come in on a daily basis. What's truly impressed me about her is the way she's delegated her team to manage many of these tasks. She's an incredibly strong leader who also leads her team with intention and compassion. She's singlehandedly grown the customer experience team and has done an excellent job of setting precedence for how to handle irate customers and has also created processes of how we work with customers. She's gone above and beyond to enhance her department. —K. Edozie, CEO, Ujuu Brands, New York, NY Kookie worked with us at Social Garden for more than two years and was absolutely fantastic throughout. She has an outstanding attitude, work ethic, and operational attention to detail. It was with a heavy heart we decided to bring her role back in-house in Australia. I highly recommend her work across ops, marketing, and digital and someday look forward to working with her again. —M. Bird CEO, Social Garden Pty., Sydney Australia