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Tiffany V.
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Tiffany V.

Expert Live Chat and Email Support Specialist

Throughout my career, I have had the privilege of working for various companies, specializing in customer service. I firmly believe that customers crave a personal touch, a human connection that demonstrates their worth to a business. As a dedicated customer service professional, I have made it my mission to provide exceptional support to every customer I interact with, regardless of the company I represent. I take great pride in my ability to connect with customers on a personal level, truly understanding their needs and exceeding their expectations. By actively listening and empathizing with their concerns, I have been able to provide prompt and effective solutions that leave a lasting impression. Whether through phone, email, or chat support, I have consistently delivered high-quality customer service, earning me the respect and loyalty of customers and colleagues alike. My unwavering commitment to customer satisfaction and my ability to adapt to different business environments has allowed me to make a significant impact in each company I've worked for. If you're seeking a customer service professional who values the human connection and is committed to providing exceptional support, then look no further. I am eager to bring my expertise and dedication to your team and help elevate your customer service experience to new heights.

🇨🇦Porcupine Plain, Canada$12/hr100% JSS4.88 (19)Since Aug 2010

Earnings and projects

MRR
$2.9k

Last 6 months ÷ 6

World#13,556 / 412k
🇨🇦Country#327 / 7,133
Revenue, last 30 days
$2.3k

Last 6 months: $17k

World#18,469 / 412k
🇨🇦Country#397 / 7,133
Total earnings
$355k

Billed in all: $364k

World#5,603 / 412k
🇨🇦Country#168 / 7,133
Per project
$24k

$5.8k in the last 6 months

World#4,500 / 412k
🇨🇦Country#90 / 7,133
Projects, last 6 months
3
0% fixed100% hourly
World#66,479 / 412k
🇨🇦Country#997 / 7,133
Projects in all
15

Across 27 contracts

7% fixed93% hourly
World#161,377 / 412k
🇨🇦Country#2,858 / 7,133

Earnings, last 30 days

$364k+$2.3k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$360k$362k$364kOct 8Oct 23Nov 7

Skill rankings: Top 2% in Email Communication

Ranked by MRR among everyone on Upwork with the skill.

  1. #12Help Scout232 freelancers · 🇨🇦 #1Top 5%
  2. #126Customer Satisfaction3,986 freelancers · 🇨🇦 #4Top 3%
  3. #198Zendesk5,908 freelancers · 🇨🇦 #2Top 3%
  4. #263Online Chat Support11,527 freelancers · 🇨🇦 #4Top 2%
  5. #307Email Communication14,123 freelancers · 🇨🇦 #3Top 2%
  6. #334Email Support14,954 freelancers · 🇨🇦 #7Top 2%
  7. #913Shopify23,160 freelancers · 🇨🇦 #22Top 4%