Shakeel A.

Results-driven Head/Leader with 20+ years of extensive software industry experience across Bank/Fintech, Insurance, Healthcare, Automotive, Government, and Telecom with successful implementations in KSA, USA, and UAE. Experienced in setting up governance, processes, and project methodologies, including key templates and stakeholder management. Leads end-to-end strategic planning and execution, covering schedules, budgets, risk/issues management, team and resource planning, reporting, and quality assurance. Strong in negotiation, communication, analytical problem-solving, and relationship building to consistently drive measurable outcomes. Key qualifications and strengths: Professional Services Management: Seasoned in managing professional services teams, including resource allocation, project planning, and budget management. Proven ability to exceed client expectations by delivering high-quality services and ensuring customer satisfaction. Strategic Program Leadership: Oversaw a portfolio of multiple software projects parallelly, totaling [$10M] in value, delivered 95% on-time, 90% within budget, and achieving 95% of quality. Team and Capability Building: Built and managed multi-disciplinary teams of 35, including project managers, PMO, BA, TL, SE, QA, and operation, fostering a culture of accountability, continuous improvement, and psychological safety. Stakeholder Alignment: Partnered with executives and product leadership to translate strategic goals into clear roadmaps, milestones, and measurable success criteria; communicated progress with transparency and data-driven insights. Risk Management and Governance: Established risk registers, architectural guardrails, and security/compliance considerations early in program lifecycles to prevent scope creep and ensure sustainable delivery. PMO governance and processes: Implemented standardized project intake, portfolio prioritization, risk management, and reporting frameworks that improved transparency and decision-making for senior leadership. Technical Acumen: Proficient with project management tools (MS Project, Jira) and methodologies (Hybrid, Scrum, Agile, and Waterfall), I possess a deep understanding of MS Project, modern software architectures, CI/CD, and DevOps practices, enabling effective collaboration with engineering leaders and architects. I’m passionate about driving digital transformation and using technology to tackle complex business challenges. I’m dedicated to delivering excellence in program management and helping teams reach their full potential.