Aireen Rose E.
Expert Customer Service: E-Commerce, SMM/Collections/Zendesk/Freshdesk
I am a Customer Engagement Expert with 10+ years of experience in the industry and with units in Basic and Financial Accounting with strong background in Collections. I have an excellent command of the following tools: Zendesk Freshdesk Freshcaller Salesforce Kustomer Velaro Georgias Desk Zoho PaySimple Shopify Slack Hangouts and other similar customer service tools, including Office tools. I have excellent skills in the Customer Service industry, which include good customer handling, extraordinary patience, and diligence in my work. I acquired enough knowledge and experience in this field which made me confident that I can deliver a service better than expected. I highly value work and my clients, as shown on many long-term contracts I have had.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $16k
Billed in all: $306,298$306k
$8k in the last 6 months
Across 28 contracts
Earnings, last 30 days
Skill rankings: Top 3% in Customer Service
Ranked by MRR among everyone on Upwork with the skill.
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