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Donna E.
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Donna E.

Experienced Customer Service Rep/Admin Assistant/VA Specialist

Thank you for viewing my profile! am a customer service and administrative support professional with nearly 12 years of remote work experience. Since 2014, I have specialized in email and chat support, data entry, and virtual assistance, backed by 2 years of call center experience in Manila. I am highly skilled with exceptional reliability and honesty in every project and deliver a job well done on time. I am always committed to quality performance with an ability to learn new procedures quickly. Here is a list of skills that I can offer: * Email management * Virtual assistance & data entry * Data Mining/Advanced data collection * Google Docs, Google Sheet, MS Word, MS Excel * Schedule Management using Google Calendar * Web/Data Scraping/Internet Research * Zendesk/Freshdesk/Reamaze * Shopify/Dropified/Aliexpress * Product Listing * WordPress * Canva * Trello * Accounts Payable * Fashion and beauty If you’re looking for someone reliable who takes initiative, solves problems, and genuinely cares about your business, let’s connect. I’d love to learn about your needs and explore how I can help make your day-to-day work easier and your goals more achievable.

🇵🇭Marikina City, Philippines$8/hr100% JSS4.97 (58)Since Sep 2010

Earnings and projects

MRR
$2.4k

Last 6 months ÷ 6

World#17,557 / 412k
🇵🇭Country#1,574 / 56.3k
Revenue, last 30 days
$1.5k

Last 6 months: $14k

World#30,024 / 412k
🇵🇭Country#4,840 / 56.3k
Total earnings
$254k

Billed in all: $270k

World#10,402 / 412k
🇵🇭Country#660 / 56.3k
Per project
$3.4k

$7.2k in the last 6 months

World#49,455 / 412k
🇵🇭Country#11,168 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
74

Across 94 contracts

20% fixed80% hourly
World#40,167 / 412k
🇵🇭Country#2,599 / 56.3k

Earnings, last 30 days

$270k+$1.5k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$268k$269k$270kOct 8Oct 23Nov 7

Skill rankings: Top 2% in Canva

Ranked by MRR among everyone on Upwork with the skill.

  1. #13ConvertKit242 freelancers · 🇵🇭 #4Top 5%
  2. #38Fashion & Beauty999 freelancers · 🇵🇭 #7Top 4%
  3. #60Accuracy Verification2,777 freelancers · 🇵🇭 #26Top 2%
  4. #91Product Knowledge2,128 freelancers · 🇵🇭 #51Top 4%
  5. #118Order Processing2,648 freelancers · 🇵🇭 #76Top 4%
  6. #274ChatGPT5,588 freelancers · 🇵🇭 #36Top 5%
  7. #284Google Sheets9,300 freelancers · 🇵🇭 #80Top 3%
  8. #286Salesforce3,758 freelancers · 🇵🇭 #49Top 8%