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Shermaine C.
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Shermaine C.

OBM | Operations & Digital Business Manager for Small Biz & Agencies

I streamline delivery for agencies & small businesses: SOPs, KPIs, team cadence—so projects ship on time without adding headcount. OBM/ops specialist in ClickUp, Asana, Notion, HubSpot. Hi, I'm Sher👋✅ What I Do : 👉 Design and launch SOP libraries to reduce chaos and boost consistency 👉 Set up and manage project workflows 👉 Train, onboard, and supervise VAs to ensure accountability 👉 Lead launch operations and service delivery with precision 👉 Provide weekly check-ins, monthly reporting, and as-needed support 🎯 Who I Work With: Service-based founders making $5K–$20K/month Coaches or agencies ready to step out of the weeds Business owners seeking systems and team structure—not just tasks 💡 Why It Matters: You shouldn’t be juggling operations at 60 hrs/week. By partnering with me, clients typically reclaim 10–15 hours/month, eliminate daily operational bottlenecks, and finally have bandwidth for actual growth. 📚 How It Works: 1. Discovery (15-min call) We discuss your specific challenges, goals, and timeline. 2. Strategic Plan I map out the operational fixes and system setups to streamline your biz. 3. Implementation & Oversight From SOPs to VA management, I’ll deliver and manage everything within your tools. 4. Review & Refine Monthly reports, one-on-one check-ins, and ongoing improvements. 💰 Pricing: OBM Retainer – $1,500/month (~15–20 hrs/month) Systems Setup – $997 one-time (includes SOP bundle, tool setup, 2 coaching calls) Add-ons: Launch support, VA training, VA recruitment — priced separately 🔹 Previous Wins: “Reduced my weekly admin time by 15 hours — systems finally run themselves!” “Launches now ship on time with zero chaos or last-minute stress.” Client A: OBM + VA support = smoother onboarding & 40% faster delivery turnaround. 🛠 Tools I Use ClickUp | Asana | Trello | Slack | Loom | Google Workspace and similar 📞 Ready to Delegate & Scale? Let’s start with a free 15‑min clarity call to uncover where you're stuck—and how I can help. Hit the Invite button or message me.

🇵🇭Tarlac City, Philippines$35/hr100% JSS4.84 (149)Since Sep 2010
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Earnings and projects

MRR
$0

Last 6 months ÷ 6

World#30,362 / 412k
🇵🇭Country#3,492 / 56.3k
Revenue, last 30 days
$0
Total earnings
$124k

Billed in all: $128k

World#30,362 / 412k
🇵🇭Country#3,492 / 56.3k
Per project
$729

$0 in the last 6 months

Projects, last 6 months
3
33% fixed67% hourly
World#66,479 / 412k
🇵🇭Country#5,298 / 56.3k
Projects in all
170

Across 200 contracts

28% fixed72% hourly
World#12,972 / 412k
🇵🇭Country#677 / 56.3k

Earnings, last 30 days

$128kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$124k$126k$128k$130kOct 8Oct 23Nov 7

Skills