Jocelyn F.

$300K+ Earned on Upwork | 25,000+ Hours | 10+ Years | 35-Person Team I help business owners manage their eCommerce operations, customer support, projects, and day-to-day business tasks without having to constantly supervise everything. I'm the founder of MyOwnVA, a Philippines-based team of 35 professionals. I've spent over 10 years supporting businesses in the US, UK, Australia, and other international markets. Our work includes Shopify store management, customer service, order processing, refunds and returns, inventory and fulfillment coordination, project management, executive assistance, and administrative support. I personally oversee our client relationships, team coordination, and quality of work. You'll have a dedicated person handling your daily tasks, with my supervision and additional support from the team when needed. Our goal is simple: understand your business, learn your processes, take responsibility for the work, and make your day easier.