rose winjoy u p.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

How can I help? With over a decade of experience supporting clients across the US, UK, Australia, Canada, New Zealand, Middle East and the EU. From email and calendar management to eCommerce operations, customer service, bookkeeping, and project coordination, Recognized as a consistent Top Rated Plus contractor since 2011, I’m trusted for my reliability, professionalism, and long-term client partnerships. My consistent 100% Job Success Score reflects my commitment to delivering quality, precision, and results. Let’s work together in building a legacy measured in integrity, purpose, and sterling services. How I Can Help: Executive & Administrative Support • Email and inbox management • Calendar and appointment scheduling • Travel arrangements • Data entry and database management • Document preparation and organization • SOP and process documentation • Project coordination Customer Service & Client Support • Email support • Live chat support • Customer onboarding • Order management • Customer retention and satisfaction eCommerce Operations • Amazon Seller Central • Shopify • eBay Seller Hub • Walmart Marketplace • Etsy • WooCommerce • WordPress • Faire • Magento • Lightspeed • Wix Light Bookkeeping & Accounting Support • QuickBooks • NeatCloud • Yardi • Invoice processing • Expense tracking • Financial record organization Social Media & Content Support • Social media management • Content scheduling • Canva graphics creation • Basic video editing using CapCut and iMovie • Community engagement --- Tools & Software Experience CRM & Customer Support: Zendesk, FreshDesk, Reamaze, Gorgias, HubSpot, Zoho CRM Project Management: Monday, Asana, Trello, Podio, Active Collab, Appointy Communication: Slack, Zoom, Google Chat, Apple Mail, Microsoft Outlook Productivity: Google Workspace, Microsoft Office Suite File Management: Google Drive, Dropbox, OneDrive, Loom Email Marketing: ClickFunnels Social Media Tools: Meta Business Suite, Hootsuite, TweetDeck (X Pro) Shipping & Fulfillment: ShipStation, Shippo, Amazon Multi-Channel Fulfillment, Shipfusion, Shipwire, Invenco Additional Experience Purchase Order creation through LightSpeed and Stocky Product review platforms such as Yotpo, Trustpilot, and Judge.me Familiarity with B2B Envoy, Elastic Suite, B2B Direct, and Order Desk I am also proficient in utilizing AI-powered tools such as ChatGPT, Claude, and Gemini to enhance productivity, accelerate research, improve communication, and support business operations while maintaining accuracy and quality. AI Tools & Productivity Experienced in leveraging AI tools to improve efficiency, streamline workflows, create content, conduct research, summarize information, draft communications, and support administrative tasks. AI Platforms: ChatGPT Claude Gemini Applications: Content drafting and editing Email composition and response management Research and data gathering SOP and process documentation Customer support response creation Social media content assistance Meeting notes and summaries Brainstorming and idea generation Workflow automation support About Me: I studied a Bachelor of Science in Physical Therapy. I have already established myself in the career path of Virtual Assistance, Administrative Support, Business Management for eCommerce, and Customer Service/Support, and am currently taking up a short course in Bookkeeping. My long-term experience in the customer service industry has taught me how to meet and exceed each customer's expectations with a service that sells. I have assisted all types of customers in all kinds of settings. I am now looking for freelance work opportunities where I can apply my skills and abilities. Over those working years, I believe that I have acquired skills that are requisite and valuable to employers: Hardworking and competent. Professionalism is very important to me. I put work as a top priority. Aim to meet deadlines regardless of the difficulty of the task and the rate it offers. Ability to communicate in English clearly and effectively, both verbally and written Excellent ability to follow instructions both video and written Excellent in multitasking in a fast-paced environment. Excellent time management skills. Remain calm and focused even under pressure. Ability to work either independently or as a team. Hungry for success. Willing to be trained, love to learn and gain more knowledge, and develop new skills. I stand for excellence without compromise. Achieving excellence takes a lot of perseverance, discipline, and determination. It is a commitment to perform, be reliable, show up and execute with quality, integrity, efficiency and accountability. It is something that I strive toward.