Regina S.

Support for Live Chat, Inbound/Outbound Calls, Email, Financial, Tech

A hardworking and outgoing individual, fluent in both written and spoken English. Fast learner and can start work immediately; able to provide high-quality service; detail oriented; efficient, honest and dependable. I've handled US inbound and outbound calls related to customer service, sales, catalog order taking, product recalls, technical support for electronics; financial accounts; enhanced directory assistance/information; customer service for mobile service providers and the like. I've also handled student inquiries and provided tuition support for an online health institution and recently, for 2 years and 4 months, I have provided email support and live webinar support with technical, navigation, and financial support as a Customer Support and Billing Specialist for an online business coaching and training company. I’ve likewise worked with the team in collections and training and onboarding new or seasonal hires.