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Jhocyn B.
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Jhocyn B.

Amazon Expert | eCommerce VA | Customer Support | Troubleshooting

I am an experienced Amazon Virtual Assistant with a strong background in managing Amazon seller accounts and a deep understanding of the Shopify platform. With a proven track record of success, I specialize in optimizing product listings, providing exceptional customer support, and implementing effective strategies to drive sales and increase profitability. I am committed to helping clients achieve their goals and exceed their expectations through my expertise and dedication. KEY SKILLS ✅ Listing Optimization ✅ Keyword Research - Competitor Analysis ✅ Daily Amazon Tasks Handling ✅ Listing Creation ✅ Amazon SEO ✅ Lightning Deals ✅ Promotions ✅ Customer Service ✅ Inventory Management ✅ Listings Creation via Flat File & Manual ✅ Variation Creation via flat-file & Manual ✅ Suppressed and Stranded Inventory Fix ✅ Account Health management ✅ Shopify Store Management ✅ Order fulfillment ✅ Listing Hijacker TOOLS, APPS or SOFTWARE THAT I'M USING ✅ Helium10 ✅ Jungle Scout ✅ Merchant words ✅ AMZalerts ✅ Merchantspring ✅ Keepa ✅ Sellerboard ✅ Asana ✅ Clickup ✅ Slack ✅ Google Sheets Amazon Seller Central Management: As an expert Amazon Virtual Assistant, I have extensive experience in managing Seller Central accounts, including product listing creation and optimization, inventory management, order fulfillment, and handling customer inquiries and feedback. Shopify Store Management: With hands-on experience in Shopify, I can assist you in setting up and managing your Shopify store. This includes product listing creation, inventory management, order processing, and optimizing your store for improved conversions. Customer Service Excellence: Providing exceptional customer support is crucial for business success. I have a proven ability to handle customer inquiries, manage product returns and refunds, and maintain positive feedback ratings on Amazon. I strive to ensure customers have a seamless and positive experience throughout their buying journey. Whether you need assistance with Amazon account management, Shopify store setup and optimization, or any related tasks, I am here to deliver top-quality results and help you achieve your business objectives. Let's discuss your project requirements and take your Amazon and Shopify ventures to new heights!

🇵🇭San Pablo, Philippines$15/hr100% JSS4.99 (38)Since Nov 2010

Earnings and projects

MRR
$1.8k

Last 6 months ÷ 6

World#26,303 / 412k
🇵🇭Country#3,351 / 56.3k
Revenue, last 30 days
$1.7k

Last 6 months: $11k

World#25,740 / 412k
🇵🇭Country#3,684 / 56.3k
Total earnings
$163k

Billed in all: $168k

World#20,791 / 412k
🇵🇭Country#2,006 / 56.3k
Per project
$3.3k

$3.5k in the last 6 months

World#51,675 / 412k
🇵🇭Country#11,597 / 56.3k
Projects, last 6 months
3
0% fixed100% hourly
World#66,479 / 412k
🇵🇭Country#5,298 / 56.3k
Projects in all
50

Across 60 contracts

28% fixed72% hourly
World#61,171 / 412k
🇵🇭Country#4,188 / 56.3k

Earnings, last 30 days

$168k+$1.7k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$166k$167k$168kOct 8Oct 23Nov 7

Skill rankings: Top 5% in Google Docs

Ranked by MRR among everyone on Upwork with the skill.

  1. #256Amazon Seller Central2,914 freelancers · 🇵🇭 #35Top 9%
  2. #288Amazon FBA3,904 freelancers · 🇵🇭 #45Top 7%
  3. #365Google Docs8,007 freelancers · 🇵🇭 #168Top 5%
  4. #915Online Chat Support11,527 freelancers · 🇵🇭 #527Top 8%
  5. #977Email Communication14,123 freelancers · 🇵🇭 #505Top 7%
  6. #1,159Email Support14,954 freelancers · 🇵🇭 #666Top 8%
  7. #1,577Customer Support20,101 freelancers · 🇵🇭 #727Top 8%
  8. #1,784Shopify23,160 freelancers · 🇵🇭 #334Top 8%