Jhocyn B.
Amazon Expert | eCommerce VA | Customer Support | Troubleshooting
I am an experienced Amazon Virtual Assistant with a strong background in managing Amazon seller accounts and a deep understanding of the Shopify platform. With a proven track record of success, I specialize in optimizing product listings, providing exceptional customer support, and implementing effective strategies to drive sales and increase profitability. I am committed to helping clients achieve their goals and exceed their expectations through my expertise and dedication. KEY SKILLS ✅ Listing Optimization ✅ Keyword Research - Competitor Analysis ✅ Daily Amazon Tasks Handling ✅ Listing Creation ✅ Amazon SEO ✅ Lightning Deals ✅ Promotions ✅ Customer Service ✅ Inventory Management ✅ Listings Creation via Flat File & Manual ✅ Variation Creation via flat-file & Manual ✅ Suppressed and Stranded Inventory Fix ✅ Account Health management ✅ Shopify Store Management ✅ Order fulfillment ✅ Listing Hijacker TOOLS, APPS or SOFTWARE THAT I'M USING ✅ Helium10 ✅ Jungle Scout ✅ Merchant words ✅ AMZalerts ✅ Merchantspring ✅ Keepa ✅ Sellerboard ✅ Asana ✅ Clickup ✅ Slack ✅ Google Sheets Amazon Seller Central Management: As an expert Amazon Virtual Assistant, I have extensive experience in managing Seller Central accounts, including product listing creation and optimization, inventory management, order fulfillment, and handling customer inquiries and feedback. Shopify Store Management: With hands-on experience in Shopify, I can assist you in setting up and managing your Shopify store. This includes product listing creation, inventory management, order processing, and optimizing your store for improved conversions. Customer Service Excellence: Providing exceptional customer support is crucial for business success. I have a proven ability to handle customer inquiries, manage product returns and refunds, and maintain positive feedback ratings on Amazon. I strive to ensure customers have a seamless and positive experience throughout their buying journey. Whether you need assistance with Amazon account management, Shopify store setup and optimization, or any related tasks, I am here to deliver top-quality results and help you achieve your business objectives. Let's discuss your project requirements and take your Amazon and Shopify ventures to new heights!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $11k
Billed in all: $167,936$168k
$3.5k in the last 6 months
Across 60 contracts
Earnings, last 30 days
Skill rankings: Top 5% in Google Docs
Ranked by MRR among everyone on Upwork with the skill.
- #256Amazon Seller Central2,914 freelancers · 🇵🇭 #35Top 9%🇵🇭#35 of 521
- #288Amazon FBA3,904 freelancers · 🇵🇭 #45Top 7%🇵🇭#45 of 710
- #365Google Docs8,007 freelancers · 🇵🇭 #168Top 5%🇵🇭#168 of 3,336
- #915Online Chat Support11,527 freelancers · 🇵🇭 #527Top 8%🇵🇭#527 of 6,896
- #977Email Communication14,123 freelancers · 🇵🇭 #505Top 7%🇵🇭#505 of 6,862
- #1,159Email Support14,954 freelancers · 🇵🇭 #666Top 8%🇵🇭#666 of 8,734
- #1,577Customer Support20,101 freelancers · 🇵🇭 #727Top 8%🇵🇭#727 of 9,123
- #1,784Shopify23,160 freelancers · 🇵🇭 #334Top 8%🇵🇭#334 of 4,292