Allison L.

Most enterprise teams leave enormous value on the table when they hire on Upwork. As a former leader inside Upwork's own Enterprise organization, with 137+ enterprise accounts managed and programs generating millions in retained revenue, I help you capture it. I've spent over 15 years on every side of the Upwork platform: as an Enterprise Program Manager inside Elance and oDesk, as a freelancer executing client-side projects, and as the internal team leader helping Upwork's largest and most complex clients scale their freelance programs. I know exactly how the platform works, where programs break down, and how to build operations that last. What I Build For You Complete freelance program infrastructure — end-to-end systems integrating with your existing stack (Notion, Asana, Slack) to manage talent pipeline, project workflows, and quality control Scalable talent strategy — sourcing, vetting, and onboarding frameworks designed for volume, including 350+ task-based contractors ramped in a single 6-month engagement AI-powered workflow automation — custom systems (including custom Claude and GPT tools) that eliminate manual overhead High-volume program launches — managed programs generating 473% QoQ revenue growth; scaled client teams from single-digit headcount to 60+ freelancers Cost optimization — process improvements delivering 30–40% cost savings while improving output quality Platform maximization — get the full strategic value from Upwork with proper job post design, talent management, and operational best practices What Makes Me Different I spent years inside Upwork designing and managing the programs that enterprise clients depend on. I've operated on all three sides of the platform: as the platform expert advising 150+ enterprise clients, as a freelancer executing client-side programs (including for Microsoft), and as the hands-on operator building from scratch. Selected Results - Launched and scaled data annotation work on Upwork: 473% QoQ revenue growth, 483 active job posts - Launched and scaled enterprise digital media campaigns: 459% QoQ revenue growth, 115 active job posts - Ramped 350+ contractors in 6 months across 5 task-oriented teams for a single client - Scaled a media production team from 6 → 60 freelancers through Upwork for startup clients - Built and managed team portfolio generating ~$7.7M in retained revenue (FY24) - Built a CustomGPT cutting Enterprise job post creation time by 20 minutes per post Who I Work With - Enterprises building or restructuring their contingent workforce programs - Companies using Upwork inconsistently and looking to systematize how they hire - Teams that need to scale rapidly without sacrificing quality or oversight - Startups and agencies ready to build an effective talent engine - 15+ years on the Upwork/Elance platform (as insider, freelancer, and client) - 150+ enterprise accounts managed - CCWP certified (Staffing Industry Analysts) - Available full-time for the right engagement