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Carolyn M.
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Carolyn M.

AI Implementation Specialist | Coaching Business Systems & Ops

AI won’t fix a messy business. Implemented by someone who understands how your coaching & consulting business runs, it will. I’m an AI implementation specialist with 15+ years inside coaching and consulting businesses. I set up the tools, automate the workflows, and keep the backend running, so you get your time back for the work that actually brings in revenue. Most coaches I talk to know AI could save them hours. They just don’t have time to learn the tools, set them up, and maintain them. And hiring a tech person who doesn’t understand YOUR business means explaining everything twice. That’s the gap I fill. WHAT I DO AI IMPLEMENTATION • Custom GPTs and Claude Projects trained on your content, offers and voice • AI for inbox management, client follow-up and content repurposing • AI assistants for client onboarding, FAQs and member support • Prompt libraries and AI SOPs your team will actually use AUTOMATION & SYSTEMS • Zapier and Make workflows connecting your CRM, email, payments and platforms • Lead → nurture → sales call → onboarding, without manual steps • CRM setup and cleanup: GoHighLevel, HubSpot, ActiveCampaign, ConvertKit FUNNELS, LAUNCHES & COMMUNITIES • Sales funnels, landing pages, websites and lead magnets • Community and membership setup: Skool, Stan, Whop, Kajabi, Substack • Facebook group and community management • Launch, webinar and campaign coordination ONGOING OPERATIONS • Keeping your systems, automations and platforms maintained • Client delivery, onboarding and team coordination • SOPs, KPIs and processes that stop everything depending on you MORE THAN A SPECIALIST I spent 15+ years as a virtual assistant and and operations partner for coaches and consultants before moving into AI and automation. That background is why clients stay. One AI coach hired me as her virtual assistant. Within 3 months, I was building her sales funnels, website and lead magnets, managing her Facebook group, and automating her inbox. She didn’t ask for most of it. I saw what the business needed and handled it... We’re still working together today, and my role keeps growing with her business. 💎 I don’t just set up tools. 💎 I understand the business they support, from first lead to client delivery. WHAT CLIENTS SAY: “Carolyn doesn’t just execute - she understands the business. She helps things run better, not just faster.” - Shauna Moran “I needed someone who could step in, see what needed to be done, and handle it. That’s exactly what she did.” - Cindy Hatcher 🤝 HOW I WORK → I set it up → I automate it → I stay on to run and improve it After 15+ years working with online business owners, I usually know what needs doing before you tell me. If something can be automated, I’ll tell you. If something’s about to break, I’ll fix it first. TOOLS: AI: ChatGPT • Claude • Gemini • Perplexity • NotebookLM Automation: Zapier • Make CRM & Email: GoHighLevel • HubSpot • ActiveCampaign • ConvertKit Platforms: Kajabi • Skool • Stan • Whop • Substack Ops: ClickUp • Notion • Asana • Canva 👇 NOT THE RIGHT FIT IF • You need a general virtual assistant for one-off tasks • You don’t yet have an offer or paying clients • You’re not running a coaching, consulting or course business If you’re a coach or consultant who’s ready to use AI properly, without becoming the tech person yourself, send me a message and tell me what’s eating up most of your week.

🇵🇭Santo Tomas, Philippines$25/hr100% JSS4.90 (70)Since Nov 2010

Earnings and projects

MRR (estimate)
≈$3.3k

An estimate from an earlier read

World#10,770 / 412k
🇵🇭Country#625 / 56.3k
Revenue, last 30 days
$3k

Last 6 months: $20k

World#12,894 / 412k
🇵🇭Country#970 / 56.3k
Total earnings
$379k

Billed in all: $431k

World#4,938 / 412k
🇵🇭Country#154 / 56.3k
Per project
$3.3k

$5k in the last 6 months

World#51,242 / 412k
🇵🇭Country#11,514 / 56.3k
Projects, last 6 months
4
0% fixed100% hourly
World#51,813 / 412k
🇵🇭Country#3,668 / 56.3k
Projects in all
115

Across 143 contracts

16% fixed84% hourly
World#23,085 / 412k
🇵🇭Country#1,365 / 56.3k

Earnings, last 30 days

$431k+$2.9k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$428k$430k$432kOct 9Oct 24Nov 8

No data since Nov 5, 2026.

Skill rankings: Top 0.89% in File Management

Ranked by MRR among everyone on Upwork with the skill.

  1. #5Management Information System77 freelancers · 🇵🇭 #2Top 6%
  2. #20Lead Management856 freelancers · 🇵🇭 #2Top 2%
  3. #23File Management2,593 freelancers · 🇵🇭 #11Top 0.89%
  4. #28Light Bookkeeping1,382 freelancers · 🇵🇭 #2Top 2%
  5. #37Social Media Engagement2,106 freelancers · 🇵🇭 #10Top 2%
  6. #42Technical Documentation1,077 freelancers · 🇵🇭 #4Top 4%
  7. #46Digital Project Management1,123 freelancers · 🇵🇭 #5Top 4%
  8. #53Email Management4,968 freelancers · 🇵🇭 #20Top 1%