Jeanette B.
Tech Support Operations Manager | Tech support team manager
I am a very self-motivated individual, a highly-skilled Information Technology Consultant, and Project Manager I have a degree in Computer science in the networking and hardware field. I've got a Project Management diploma and a wide experience in the area. I have held management positions in the area of IT and Customer Success for over 20 years . My abilities include: - Customer Success Operations Management - Tech Support Operations Management - Web development Experience: -HTML/CSS -JavaScript Forms development: JotForm, Wufoo, etc. Other skills - Computer software troubleshooting for operating systems - Virus removal/internet troubleshooting - Laptop and Desktop Hardware resolution knowledge: Drivers, software installation issues, file-sharing issues - Network/server administration experience. I have worked for Fortune 500 Companies such as Dell Computers, Western Union, and Honda Motorcycles, in a variety of projects from Networking setup and administration to Software Development and Database administration.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $16k
Billed in all: $366,272$366k
$16k in the last 6 months
Across 16 contracts
Earnings, last 30 days
Skill rankings: Top 2% in English
Ranked by MRR among everyone on Upwork with the skill.
- #11Management Development196 freelancers · 🇸🇻 #1Top 6%🇸🇻#1 of 5
- #28Hardware Troubleshooting642 freelancers · 🇸🇻 #1Top 4%🇸🇻#1 of 8
- #79Database Management1,655 freelancers · 🇸🇻 #1Top 5%🇸🇻#1 of 3
- #157Customer Satisfaction3,986 freelancers · 🇸🇻 #2Top 4%🇸🇻#2 of 31
- #325English17,148 freelancers · 🇸🇻 #3Top 2%🇸🇻#3 of 67
- #903Project Management18,568 freelancers · 🇸🇻 #7Top 5%🇸🇻#7 of 75