Ellen Rose C.

I have experience working with CRM systems, managing email, and providing customer service through both inbound and outbound calls. I also have experience with ticketing and chat support using Zendesk, as well as keeping customer information and day-to-day tasks organized. My experience includes transcription using Otter.ai, data entry and management, creating materials in Canva, and working with Google Workspace and Gmail. I’m also comfortable using Trello and Asana to manage tasks, and Slack and Microsoft Teams to communicate and collaborate with team members. I’ve also used Google Meet, Zoom, and Skype for meetings and team communication. I’ve created training materials and enjoy working with teams to keep information clear, tasks organized, and processes running smoothly. I’m comfortable learning new systems, figuring things out when problems come up, and taking on new responsibilities when needed.