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Chetali J.
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Chetali J.

Digital Transformation Spec. | Zoho & Salesforce CRM | Project Mgmt.

I help businesses transform their operations through smart systems, clear processes, and efficient project delivery. With over 14 years’ experience across CRM implementation, financial management, HR, and administration, I bring a strategic, hands-on approach that delivers measurable results. 🌟 What I Do Best: CRM Management (Zoho & Salesforce) Design, customise, and optimise CRMs to boost sales performance, automate tasks, and improve customer tracking. Project Management with Developers Lead cross-functional teams to deliver digital projects on time and within budget—clear communication, defined milestones, and strong follow-through. Business Process Improvement Analyse workflows, eliminate inefficiencies, and implement scalable solutions that support sustainable growth. 💼 Career Highlights: Successfully deployed multiple CRM systems (Zoho, Salesforce) for finance, admin, and sales teams Led end-to-end digital transformation projects across HR, finance, and operations Directed strategy and operations in executive roles, driving expansion and profitability Managed events, staff, and admin systems for high-profile clients and international teams 🔧 Tools & Skills: CRM Platforms: Zoho CRM, Salesforce Project Tools: Asana, ZOHO Projects Methodologies: Agile, Waterfall, Change Management Other: Financial Reporting, HR Systems, Business Strategy, Vendor Coordination 🔍 What You Can Expect: Fast, clear communication Attention to detail Proactive problem-solving Reliable delivery with a focus on results Let’s connect if you need a partner who can plan, execute, and deliver real business impact.

🇮🇳New Delhi, India$50/hr100% JSS5.00 (5)Since Dec 2010
GlobeUpwork

Earnings and projects

MRR
$4.3k

Last 6 months ÷ 6

World#7,121 / 412k
🇮🇳Country#855 / 45.9k
Revenue, last 30 days
$4.9k

Last 6 months: $26k

World#5,857 / 412k
🇮🇳Country#649 / 45.9k
Total earnings
$293k

Billed in all: $331k

World#8,070 / 412k
🇮🇳Country#1,251 / 45.9k
Per project
$42k

$26k in the last 6 months

World#1,407 / 412k
🇮🇳Country#149 / 45.9k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇮🇳Country#14,379 / 45.9k
Projects in all
7

Across 12 contracts

42% fixed58% hourly
World#236,188 / 412k
🇮🇳Country#30,349 / 45.9k

Earnings, last 30 days

$331k+$4.9k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$325.0k$327.5k$330.0k$332.5kOct 8Oct 23Nov 7

Skill rankings: Top 0.64% in Administrative Support

Ranked by MRR among everyone on Upwork with the skill.

  1. #19Event Management1,098 freelancers · 🇮🇳 #4Top 2%
  2. #20Financial Management740 freelancers · 🇮🇳 #4Top 3%
  3. #21Project Plans748 freelancers · 🇮🇳 #3Top 3%
  4. #33Project Management Professional892 freelancers · 🇮🇳 #4Top 4%
  5. #62Financial Accounting2,249 freelancers · 🇮🇳 #8Top 3%
  6. #177Administrative Support27,851 freelancers · 🇮🇳 #5Top 0.64%