Chetali J.

Digital Transformation Spec. | Zoho & Salesforce CRM | Project Mgmt.

I help businesses transform their operations through smart systems, clear processes, and efficient project delivery. With over 14 years’ experience across CRM implementation, financial management, HR, and administration, I bring a strategic, hands-on approach that delivers measurable results. 🌟 What I Do Best: CRM Management (Zoho & Salesforce) Design, customise, and optimise CRMs to boost sales performance, automate tasks, and improve customer tracking. Project Management with Developers Lead cross-functional teams to deliver digital projects on time and within budget—clear communication, defined milestones, and strong follow-through. Business Process Improvement Analyse workflows, eliminate inefficiencies, and implement scalable solutions that support sustainable growth. 💼 Career Highlights: Successfully deployed multiple CRM systems (Zoho, Salesforce) for finance, admin, and sales teams Led end-to-end digital transformation projects across HR, finance, and operations Directed strategy and operations in executive roles, driving expansion and profitability Managed events, staff, and admin systems for high-profile clients and international teams 🔧 Tools & Skills: CRM Platforms: Zoho CRM, Salesforce Project Tools: Asana, ZOHO Projects Methodologies: Agile, Waterfall, Change Management Other: Financial Reporting, HR Systems, Business Strategy, Vendor Coordination 🔍 What You Can Expect: Fast, clear communication Attention to detail Proactive problem-solving Reliable delivery with a focus on results Let’s connect if you need a partner who can plan, execute, and deliver real business impact.