Analyn Q.

Senior Executive Virtual Assistant | E-Commerce, Customer Support & Operations Specialist With over 10 years of experience providing high-level support to global clients, I specialize in streamlining operations, managing customer experience, and executing growth strategies for e-commerce brands and digital businesses. I bring a combination of technical mastery, proactive problem-solving, and efficient task management to ensure maximum return on your investment. Core Expertise Customer Success & Support: Helpdesk administration, chargeback management, live chat, and omnichannel ticket resolution. E-Commerce & Store Operations: Product listing optimization, inventory setup, order fulfillment, and platform management. Marketing & Outreach: Influencer campaigns, social media scheduling, and promotional support. Administrative & Executive Support: Project management, data research, financial record-keeping, and business presentations. Technical Skills & Tool Proficiency Helpdesk & Customer Support: Gorgias, Zendesk, Intercom E-Commerce Platforms & Fulfillment: Shopify, Amazon, Etsy, Wix, Oberlo, Dropified, WC Fulfillment, AliExpress, Printful, Printify, Gooten, Clickbank Project & Task Management: Asana, ClickUp, Slack, Skype Content, SEO & Social Media: Canva, Tailwind, Later, Pinterest, Facebook, Instagram Operations, Finance & Tools: Google Workspace (Docs/Sheets), Microsoft PowerPoint, Data Entry, Market Research, Wise, PayPal, Stripe, Dropbox Communication & Working Preferences Languages: Native/Fluent proficiency in English and Filipino (written and spoken). Availability: Currently seeking part-time positions with growth-minded teams. Let’s connect to discuss how I can save you time, reduce your operational workload, and help scale your business.