Rochelle P.

🌟I will help you get organized and support your business day to day operations and collect what's owed! Let me be your Digital Sidekick so you can focus on what you do best. KEY PROFESSIONAL VALUES: 🔥Critical Thinking 🔥Curious & Focus 🔥Integrity PROFESSIONAL EXPERIENCE: 👉13 Years Senior Debt Collections 👉6 Years Customer Service Representative 👉3 Years Administrative, General Virtual Assistant 👉1 Year Employee Engagement Manager EXPERTISE 👉Appointment Scheduling (google meet/zoom) 👉Customer Service (Phone, Email, Chat) 👉Google Calendar Management 👉Light Image editing (Canva) 👉Social Media Engagement 👉Inbox/Email Management 👉Account Reconciliation 👉Accounts Receivables 👉Project Management 👉Light Bookkeeping 👉Billing/Invoicing Specialist 👉Data Entry 👉Research 👉Travel Management (6 Years of Experience) 👉Ad hoc tasks and more TOOLS I USE: ✔️Asana ✔️Canva ✔️Capcut ✔️Dropbox ✔️Google Suite ✔️Google Workspace ✔️Kinetic/Epicor ✔️Microsoft Office ✔️Notion ✔️Quickbooks ✔️Salesforce ✔️Slack ✔️Xero ✔️Zendesk COMMUNICATION: 👉Discord 👉Google Chat 👉Google Meet 👉Messenger 👉MS Teams 👉Slack 👉Skype 👉Viber 👉Zoom 💻HOME OFFICE EQUIPMENT: Laptop - i9 13th Gen Windows 11 Desktop - i7 12th Gen Windows 11 Monitor: (1) Wide Screen 36 inches and (1) 23.8 inches diagonal Screen Headset: Jabra Evolve 20 Noise Cancelling headset What previous client says about my work: "Rochelle was an invaluable asset to my company. I ran out of work for her, otherwise I would have kept her forever! She had excellent English skills and worked very very efficiently! Best of luck Rochelle!" "Rochelle did a great job. She was excellent at organizing data she gathered while doing research. Thanks for all you did!" "Thanks, Rochelle! You did a good job of meeting expectations, and I learned some on how to better manage my team. I will have more administrative assignments in the future and I would like to keep you in mind for those tasks. Take care and talk soon!" "Great work, attention to detail and ability to meet deadlines." "Will hire again for additional work in the future." Thank You for reading my profile. Rochelle P.