Vijay S.

With over 16 years in Customer Experience (CX) consulting, I help businesses across Sales, Service, and Marketing find the right technology — and use it the right way. As a top-tier Salesforce Partner, I specialize in guiding organizations through Salesforce licence selection so they only pay for what they truly need. In the fast-evolving Agentforce space, I help you design, implement, and optimize AI-powered agents that automate service, sales follow-up, and marketing workflows — with real ROI. Beyond Salesforce, I bring hands-on capability across Zendesk, ZOHO, HubSpot, SAP, and ServiceNow — which means I give you platform-neutral advice, not just a sales pitch. Whether you need an SRS, BRD, CRM roadmap, or end-to-end implementation, my small agency delivers senior-level consulting without the enterprise price tag.