judith t.

I fell in love with working at home. I feel more productive in my comfort zone than I do at the office. I started as a live safety specialist and worked with different clients. I've seen the development of technology and the need to cope with this highly technical time. I grew from being a safety specialist and learned investigation, identity verification, potential fraudulent content, and emergency/Law enforcement escalations for high-risk cases, and became a team leader in the said position. Expertise: ° Structuring SOP in Law Enforcement/Crisis management, and Emergency response ° Operational skills: Team management, Quality and Policy processes, Process documentation and guidelines, Skills development and hiring, Coaching ° Decision-making: Risk assessment, emergency issues, and escalations, Project/road map prioritization ° Tech skills: Product tool specifications, bug escalations, product improvement ° Fraud/scam investigation, Content moderation, Live moderation, Identity verification, Image curation ° Photoshop, Photo Editing, Illustrator, Graphic Design, Print Design, etc. I've seen a lot of processes being automated, but human intervention is still the best in terms of risk assessment, judgment, decision-making, flexibility, and emergency situations. I am ready to take on new challenges and meet new people who support each other’s strengths and would not hesitate to give feedback when necessary.