Md. A.
Project Manager | Operations Manager | eCommerce & Agency Specialist
Hi, I specialize in operational scalability for multi-million dollar eCommerce brands and agencies. My focus is operational excellence: optimizing workflows and implementing AI-driven automation to maximize revenue, which helps leadership to focus on growth rather than fixing bottlenecks. 🢂 Most Recent Case Study: **From Chaos to $3M: Scaling Operations Without the Noise** Let’s be honest, most agencies hit a revenue ceiling not because of bad ideas, but because of broken systems. I’ve seen this pattern for years, and I fix it. Take a recent project with a Meal Prep eCommerce agency. They were stuck at $1M revenue, drowning in WhatsApp noise, relying on manual Monday dot com boards, and facing internal blame games. The team was burnt out, and clients were unhappy. 🛠️Here is how we turned it around in 6 months: ⚡The Shift: Replaced chaotic chats with Slack and implemented n8n for AI-driven task automation. ⚡The Structure: Built organized task boards by department, established clear SOPs, and defined accountability for every role. ⚡The Visibility: Created workload dashboards and reporting sheets to eliminate unproductive time and last-minute fixes. 📈The Result: Client base grew 300%, team size doubled, and revenue scaled from $1M to nearly $3M. Now, designers and tech teams have breathing space, and the business runs on autopilot; the owner can only spend time on client nurturing and converting new clients with a speedy record-breaking growth. 🢂Why partner with me? 🛒Shopify Expertise: End-to-end operational management for Shopify stores, ensuring seamless integrations, inventory flow, and customer experience at scale. ⚙️AI Automation: Deploying AI tools to automate repetitive tasks, optimize resource allocation, and accelerate decision-making, freeing your team for strategic growth. 📈Revenue Growth: Leveraged Klaviyo and Shopify integrations to boost email marketing revenue by 10x in 3 months for a direct-to-consumer brand. 🔄Operational Turnaround: Transformed a creative agency from burnout to profitability by restructuring SOPs and implementing automated project tracking. 🎓Enterprise Management: Google Certified Project Management Professional with expertise in Agile/Waterfall frameworks to manage high-volume, cross-functional teams. 🧰Tech Stack: Asana, ClickUp, Monday, Jira, Notion, Microsoft Project, Slack, Google Workspace, Shopify, Klaviyo, n8n, Zapier, Make, Claude, ChatGPT, Custom AI Workflows, and countless others. I don’t just manage projects; I build the engine that drives them. If you’re ready to scale without the operational drag, let’s talk. 🢂What do my clients say about me? Shanayla Sweat - Upwork Client - ⭐⭐⭐⭐⭐ Asad is an exceptional Operations Manager to work with. He was prompt, open to learning our processes, and fast. Jonathan Falconer - Upwork Client - ⭐⭐⭐⭐⭐ I initially hired Asad as a Project Manager for our startup agency, but he quickly became our Operations Director. We needed to set up all the processes, documentation, platforms and tools. Asad directed the team and developed all the critical components that we used for the agency's day-to-day operations. He wore a second hat of Project Manager when necessary. His hands-on approach ensures swift issue resolution. Cheers Asad
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $25k
Billed in all: $294,098$294k
$4.2k in the last 6 months
Across 188 contracts
Earnings, last 30 days
Skill rankings: Top 0.72% in Administrative Support
Ranked by MRR among everyone on Upwork with the skill.
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