Mpho Gift N.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

I help small businesses, MSPs, founders, and online teams keep their IT systems reliable, documented, secure, and easy to support. I am a Top Rated Upwork freelancer with a 100% Job Success Score, 1,100+ Upwork hours, and 10+ years of real-world IT experience across Microsoft 365, Windows Server, Active Directory, networking, cloud platforms, virtualization, technical support, systems administration, and enterprise solution design. Best ways I can help: - Microsoft 365, Outlook, Exchange, Teams, SharePoint, DNS, and user support - Windows Server, Active Directory, desktop support, backups, upgrades, and troubleshooting - MSP/helpdesk support for small businesses, remote teams, and distributed users - Network support: LAN/WAN, TCP/IP, VPNs, firewall coordination, printers, and connectivity issues - Cloud and virtualization support across Azure, AWS, Google Cloud, VMware, and Hyper-V - Technical documentation, SOPs, system handover notes, RFP/support documentation, and clear user guides - Technical VA work: inboxes, file organization, research, data entry, customer support, and admin systems - Podcast, YouTube, course-content, cybersecurity-learning, and operations support My background includes enterprise architecture at Vodacom Lesotho, MSP-style IT systems engineering, ICT support for organizational environments, and long-term Upwork support work. I am comfortable translating business needs into practical technical steps, troubleshooting issues calmly, documenting what matters, and keeping non-technical stakeholders updated. Clients have described my work as reliable, collaborative, detail oriented, quality-focused, solution oriented, and easy to communicate with. Tools and areas I work with include Microsoft 365, Windows Server, Active Directory, VMware, Hyper-V, Azure, AWS, Google Cloud, Cisco networking, firewall/VPN support, SQL Server, MySQL, Oracle, Google Workspace, Notion, ClickUp, HubSpot, Salesforce, Canva, customer support tools, and remote support workflows. If you need someone technical enough to understand the systems, organized enough to manage the details, and reliable enough to own the task through completion, I can help.