Waqas T.

15+ YEARS EXPERIENCE | TECHNICAL OPERATIONS ARCHITECT | $500K+ EARNED ON UPWORK I am a "One-Man Swiss Army Knife" for businesses that need complex technical problems solved. Over the last 15 years, I have evolved from a support specialist into a Technical Operations Architect, bridging the gap between robust Cloud Infrastructure and modern AI Automation. I don't just "support" operations; I build the systems that make them run autonomously. MY CORE FOCUS AREAS: AI & INTELLIGENT AUTOMATION Transitioning businesses from manual workflows to AI-driven efficiency. * Building Custom AI Agents & Chatbots (RAG). * Python & Deluge Scripting for complex integrations. *Automating lead qualification and customer communication. * Connecting LLMs (OpenAI/Anthropic) to your internal data. CLOUD INFRASTRUCTURE & SECURITY (AWS) Designing and securing high-availability server environments. * Dedicated Server Management: CentOS / Amazon Linux AMI / Ubuntu. * Security Hardening & Vulnerability Patching. *AWS Migration & Architecture (EC2, VPC, S3). * Maintaining 99.9% Uptime for mission-critical applications. CRM & BUSINESS SYSTEMS Architecting the "Central Nervous System" of your sales and support. * ZOHO One Expert (CRM, Desk, Analytics, Books). * Salesforce CRM Administration. * Advanced Custom Macros & Excel/Google Sheets Automation. * Cross-platform integrations via Zapier & Webhooks. TECHNICAL TOOLKIT: PROGRAMMING: Python, C++, C#, Zoho Deluge, SQL. WEB & COMMERCE: Magento, Shopify, WordPress, WooCommerce. MARKETING TECH: ActiveCampaign, MailChimp, Google Tag Manager, GA4. OFFICE OPS: Advanced Excel (VBA), Power BI, Data Visualization. MY OBJECTIVE: I am seeking partnerships with clients who need a proactive Technical Lead to deploy, manage, and optimize their infrastructure. If you need someone who can troubleshoot a server breach in the morning, code a Python automation in the afternoon, and optimize your CRM by evening, let’s talk.