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Lucia U.

Lucia U.

Team Leader

Since May 2024, I have been working as a Team leader in the gambling industry, leading Risk, Financial, and QA teams. My role combines customer knowledge with project execution, requiring strong communication, analytical skills, and stakeholder coordination. I have 10+ years of customer support experience and 5 years as a VIP Account Manager, giving me a strong foundation in customer behavior and relationship management.

🇷🇴Timisoara, Romania$13/hr100% JSS5.00 (6)Since Feb 2011

Earnings and projects

MRR
$10

Last 6 months ÷ 6

World#172,143 / 412k
🇷🇴Country#822 / 2,286
Revenue, last 30 days
$0

Last 6 months: $59

Total earnings
$13k

Billed in all: $14k

World#176,833 / 412k
🇷🇴Country#1,065 / 2,286
Per project
$2.1k

$30 in the last 6 months

World#73,887 / 412k
🇷🇴Country#421 / 2,286
Projects, last 6 months
2

Across 3 contracts

100% fixed0% hourly
World#88,918 / 412k
🇷🇴Country#379 / 2,286
Projects in all
6

Across 10 contracts

50% fixed50% hourly
World#250,290 / 412k
🇷🇴Country#1,532 / 2,286

Earnings, last 30 days

$14kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$13.6k$13.8k$14.0k$14.2kOct 8Oct 23Nov 7

Skill rankings: Top 38% in English

Ranked by MRR among everyone on Upwork with the skill.

  1. #160Gambling378 freelancers · 🇷🇴 #3Top 42%
  2. #429Cross Functional Team Leadership1,042 freelancers · 🇷🇴 #2Top 41%
  3. #609Office Administration1,509 freelancers · 🇷🇴 #2Top 40%
  4. #1,050French2,610 freelancers · 🇷🇴 #9Top 40%
  5. #1,277Customer Retention2,511 freelancers · 🇷🇴 #2Top 51%
  6. #6,591English17,148 freelancers · 🇷🇴 #43Top 38%
  7. #15,415Virtual Assistance29,113 freelancers · 🇷🇴 #29Top 53%