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Marifel Joyce S.
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Marifel Joyce S.

VERSATILE VIRTUAL ASSISTANT I Ecommerce Expert I Customer Support Pro

✅ 𝙃𝙄𝙍𝙀 𝙈𝙀 *𝑤𝑖𝑛𝑘* 🏆 𝐏𝐫𝐨𝐯𝐞𝐧 "𝐆𝐞𝐭 𝐓𝐡𝐢𝐧𝐠𝐬 𝐃𝐨𝐧𝐞" 𝐀𝐭𝐭𝐢𝐭𝐮𝐝𝐞 🏆 𝐔𝐧𝐦𝐚𝐭𝐜𝐡𝐞𝐝 𝐐𝐮𝐚𝐥𝐢𝐭𝐲 🏆 𝐂𝐥𝐢𝐞𝐧𝐭-𝐄𝐧𝐝𝐨𝐫𝐬𝐞𝐝 𝐄𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐜𝐞 I help business owners streamline operations and scale their ecommerce stores. With a proven track record in high-volume order processing and customer success, I ensure your backend runs smoothly so you can focus on growth. 𝙀𝙘𝙤𝙢𝙢𝙚𝙧𝙘𝙚 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩: 🌟 𝑂𝑟𝑑𝑒𝑟 𝑃𝑟𝑜𝑐𝑒𝑠𝑠𝑖𝑛𝑔: Managed 500+ orders monthly across Shopify, WooCommerce, and Amazon, ensuring fulfillment accuracy and timely resolution. 🌟 𝑃𝑟𝑜𝑑𝑢𝑐𝑡 𝐿𝑖𝑠𝑡𝑖𝑛𝑔𝑠: Created and optimized product listings, managed inventory records, and maintained accurate databases with thousands of entries. 🌟 𝘖𝘱𝘦𝘳𝘢𝘵𝘪𝘰𝘯𝘴: Coordinated with logistics partners to resolve shipping delays and handled billing, technical, and account-related issues. 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙪𝙥𝙥𝙤𝙧𝙩 𝙀𝙭𝙘𝙚𝙡𝙡𝙚𝙣𝙘𝙚: 🌟 𝘏𝘪𝘨𝘩-𝘝𝘰𝘭𝘶𝘮𝘦 𝘚𝘶𝘱𝘱𝘰𝘳𝘵: Resolved 100+ inquiries weekly via email, chat, and phone while maintaining high satisfaction scores. 🌟 𝘌𝘧𝘧𝘪𝘤𝘪𝘦𝘯𝘤𝘺: Created 50+ macros and templates, reducing average handling time by 30% and improving response consistency. 🌟 𝘙𝘦𝘵𝘦𝘯𝘵𝘪𝘰𝘯: Proactively identified issues to reduce escalation rates and contributed to improved customer retention. If you need a reliable partner to manage your store operations and support queues: 🧩 𝙇𝙚𝙩'𝙨 𝘾𝙤𝙣𝙣𝙚𝙘𝙩 :) 💬 Drop me a message, then click on the green text that says “𝙎𝙘𝙝𝙚𝙙𝙪𝙡𝙚 𝙖 𝙢𝙚𝙚𝙩𝙞𝙣𝙜." ☎️ Provide me with a date and time to hop on a 𝘿𝙞𝙨𝙘𝙤𝙫𝙚𝙧𝙮 𝘾𝙖𝙡𝙡. Talk Soon, 𝑴𝑨𝑹𝑰𝑭𝑬𝑳 𝙋𝙎. 𝙂𝙚𝙩 𝙚𝙭𝙘𝙞𝙩𝙚𝙙—𝙩𝙝𝙞𝙨 𝙬𝙞𝙡𝙡 𝙗𝙚 𝙖 𝙜𝙖𝙢𝙚-𝙘𝙝𝙖𝙣𝙜𝙞𝙣𝙜 𝙘𝙝𝙤𝙞𝙘𝙚 𝙛𝙤𝙧 𝙮𝙤𝙪! *𝘸𝘪𝘯𝘬*

🇵🇭Pasay, Philippines$12/hr100% JSS4.96 (73)Since Feb 2011

Earnings and projects

MRR
$2.5k

Last 6 months ÷ 6

World#16,987 / 412k
🇵🇭Country#1,474 / 56.3k
Revenue, last 30 days
$2.7k

Last 6 months: $15k

World#14,693 / 412k
🇵🇭Country#1,276 / 56.3k
Total earnings
$255k

Billed in all: $263k

World#10,321 / 412k
🇵🇭Country#647 / 56.3k
Per project
$2k

$3.7k in the last 6 months

World#77,775 / 412k
🇵🇭Country#16,136 / 56.3k
Projects, last 6 months
4
75% fixed25% hourly
World#51,813 / 412k
🇵🇭Country#3,668 / 56.3k
Projects in all
129

Across 149 contracts

45% fixed55% hourly
World#19,611 / 412k
🇵🇭Country#1,115 / 56.3k

Earnings, last 30 days

$263k+$2.7k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$260k$262k$264kOct 8Oct 23Nov 7

Read once a week before Oct 9, 2026, daily since. Dotted: longer than usual between two readings. Hatched: over two weeks without one.

Skill rankings: Top 2% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #11LinkedIn Profile381 freelancers · 🇵🇭 #2Top 3%
  2. #34Fashion & Beauty999 freelancers · 🇵🇭 #5Top 3%
  3. #46Order Management1,128 freelancers · 🇵🇭 #22Top 4%
  4. #53Vendor Management977 freelancers · 🇵🇭 #8Top 5%
  5. #60Ecommerce Store Setup1,009 freelancers · 🇵🇭 #3Top 6%
  6. #63Order Fulfillment1,928 freelancers · 🇵🇭 #45Top 3%
  7. #63Ecommerce Support1,624 freelancers · 🇵🇭 #32Top 4%
  8. #96LinkedIn3,309 freelancers · 🇵🇭 #26Top 3%