SHARON ROSE B.
Customer Service Representative/ Inside Sales Associate
I am a skilled Customer Service Professional with nearly a 6 years of experience in providing exceptional support and driving business growth across real estate, healthcare, e-commerce, and education industries. I have a strong track record of handling high-volume inbound and outbound calls, resolving customer issues efficiently, and building lasting client relationships. My expertise includes CRM management, lead generation, appointment setting, and sales, which have helped improve customer satisfaction and business performance. I’m highly organized and detail-oriented, with experience in managing schedules, coordinating workflows, and providing executive-level support. I take pride in my ability to adapt to fast-paced environments while maintaining a professional and customer-focused approach.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $4.6k
Billed in all: $11,840$12k
$4.6k in the last 6 months
Across 4 contracts
Earnings, last 30 days
Skill rankings: Top 16% in Data Entry
Ranked by MRR among everyone on Upwork with the skill.
- #844Real Estate4,691 freelancers · 🇵🇭 #329Top 18%🇵🇭#329 of 1,612
- #2,835Online Chat Support11,527 freelancers · 🇵🇭 #1,800Top 25%🇵🇭#1,800 of 6,896
- #3,601Email Support14,954 freelancers · 🇵🇭 #2,280Top 24%🇵🇭#2,280 of 8,734
- #5,403Administrative Support27,851 freelancers · 🇵🇭 #2,877Top 19%🇵🇭#2,877 of 12,707
- #8,300Customer Service37,167 freelancers · 🇵🇭 #4,613Top 22%🇵🇭#4,613 of 18,590
- #8,809Data Entry53,630 freelancers · 🇵🇭 #4,529Top 16%🇵🇭#4,529 of 21,670