Jan P.
VA / CS Email & Chat Support / Dropshipping / Shopify
According to Odesk now Upwork, I belong to the Top 5% of successful freelancers. My field of expertise is on Customer Service. I have over ten years of training and work experience in BPO industry. I am a customer service representative for an (outsourced) account that is based in the United States of America. I have extensive training and experience in customer service doing chat /email support, general customer service task (inbound and outbound calls), billing and technical support, escalation, sales, retention, coaching and quality assurance. I am willing to be trained and rest assured that I will get the job done. I am independent, assertive, efficient, and hardworking. I think reliability is one of the best assets that I can guarantee and I can work on flexible hours from Monday through Sunday. I can start as soon as hired.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $15k
Billed in all: $306,041$306k
$5k in the last 6 months
Across 44 contracts
Earnings, last 30 days
Skill rankings: Top 2% in Dropshipping
Ranked by MRR among everyone on Upwork with the skill.
- #21Order Entry618 freelancers · 🇵🇭 #13Top 3%🇵🇭#13 of 447
- #35Startup Company670 freelancers · 🇵🇭 #2Top 5%🇵🇭#2 of 65
- #66Dropshipping2,698 freelancers · 🇵🇭 #37Top 2%🇵🇭#37 of 1,022
- #77Community Management2,973 freelancers · 🇵🇭 #15Top 3%🇵🇭#15 of 560
- #80Product Knowledge2,128 freelancers · 🇵🇭 #42Top 4%🇵🇭#42 of 1,267
- #93Order Tracking2,668 freelancers · 🇵🇭 #65Top 3%🇵🇭#65 of 1,731
- #99Order Processing2,648 freelancers · 🇵🇭 #61Top 4%🇵🇭#61 of 1,622
- #177Customer Satisfaction3,986 freelancers · 🇵🇭 #79Top 4%🇵🇭#79 of 1,816