Rosemarie A.

I’m a reliable and detail-oriented Virtual Assistant with 6+ years of experience helping business owners stay organized, efficient, and focused on growth. ✈️Travel VA: I manage bookings, create itineraries, coordinate travel arrangements, process payments, and track reservations from booking through completion. ⭐Customer Support & Administration: With 19+ years of customer service experience across telecommunications, banking, and healthcare, I bring strong communication, problem-solving, and organizational skills. My experience includes email and chat support, order fulfillment, data entry, project coordination, and administrative tasks. 📺Whatnot Moderator & Seller Support: I help sellers manage live streams through real-time chat moderation, buyer inquiries, auction and giveaway support, shipping label generation, inventory tracking, and post-show reconciliation. 📦E-commerce & TikTok Shop: I independently manage my own little TikTok Shop, giving me hands-on experience with product management, customer inquiries, order processing, and day-to-day e-commerce operations. 🛠️Tools & Platforms: I’m experienced with Intercom, Zendesk, CRMs, Jira/Atlassian, Trello, Travefy, Google Workspace, Microsoft Teams, Zoom, and more. I’m also a quick learner who adapts easily to new tools, systems, and workflows. If you’re looking for a dependable VA to support your customers, manage daily operations, moderate live streams, and keep your business running smoothly, I’d love to work with you!