Evangeline B.

e-Commerce VA Lead Customer Service and Dispute Officer

According to Odesk now Upwork, I am a member of the Top 5% of successful independents. Hi, my name is Evangeline, and you can call me Eva. I have been into freelancing for over eight years. It all started when I got pregnant with my 3rd daughter. I have decided to explore the world of freelancing as I wanted to spend more time with my family, and working at home is just a bonus. I have done and been into a lot of gigs, from getting Facebook likes, data entry, etc. One of the biggest job I got was being an executive assistant to Chris Boden of RC Boden Assurance, serving in California. I have worked with them for over two years. However, for health reasons and work schedules, I am required to tender my resignation. It was an amazing team and I am grateful for working with them. And I met Scott Raley of Digital Ecom Millionaires, a mentor and a Dropshiping owner of several Dropshipping stores with proven to reach $1M sales a month. That day, I realized that my passion was in this business, helping my clients achieve their goals. I've handled almost everything in Dropshipping for over four years now, which gave me intensive and extensive experience in different areas. As an expectation, I can assure you that you can expect my full compliance and honesty for this job. What I can offer you are as follows: 1) Order Management • Manual Fulfillment • Automated Fulfillment • CSV • Closed order monitoring • Product Listing • High-risk order management • Fraud Prevention 2) Customer Service • Email • Facebook • Instagram • Twitter • Live chat • FreshDesk • Gorgias • Zendesk • Helpscout • Commslayer 3) Dispute and Chargeback handling • Shopify • Stripe • Paypal • Klarna I know my obligations and responsibilities regarding the job/tasks that I am assigned to. I work with passion, and I work with a heart. I can guarantee that I will maximize my capabilities to help you reach your goals. I am confident in handling stressful situations and projects based on my experiences as I am a reliable, prompt, and quick learner. Pull me to work now, and I am so much ready. Send me tasks directly, and I'm ready to go!! Let’s work together for our success!