Evangeline B.

According to oDesk, now Upwork, I was recognized as being among the Top 5% of successful independent freelancers. Hi! My name is Evangeline, but you can call me Eva. I have been working as a freelancer for over eight years. My freelancing journey started when I became pregnant with my third daughter. At that time, I wanted to find a career that would allow me to spend more time with my family while continuing to grow professionally. Working from home turned out to be one of the best decisions I made. I started with different types of online projects, including data entry, social media tasks, and other administrative work. As I gained more experience, I was fortunate to take on bigger responsibilities and long-term roles. One of the most significant opportunities in my career was working as an Executive Assistant for Chris Boden of RC Boden Assurance in California. I worked with the team for more than two years. Eventually, I had to resign due to health and scheduling reasons, but I remain genuinely grateful for the experience, the trust they placed in me, and everything I learned while working with their team. Later, I had the opportunity to work with Scott Raley of Digital Ecom Millionaires, a mentor and e-commerce entrepreneur managing multiple dropshipping stores. That experience helped me discover where my passion truly lies: e-commerce and dropshipping. I realized how much I enjoy helping business owners manage their operations, support their customers, and work toward their goals. For more than four years, I have handled various aspects of dropshipping and e-commerce operations, giving me extensive hands-on experience in areas such as: 1. Order Management Manual fulfillment Automated fulfillment CSV order processing Closed-order monitoring Product listing High-risk order management Fraud prevention 2. Customer Service Email support Facebook Instagram Twitter Live chat Freshdesk Gorgias Zendesk Help Scout Commslayer 3. Disputes & Chargebacks Shopify Stripe PayPal Klarna I understand the importance of taking ownership of every task assigned to me. I believe in working with honesty, dedication, responsibility, and heart. When I become part of a team, I do my best not only to complete my tasks but also to contribute to the overall success of the business. My experience has also taught me how to remain calm and professional in stressful situations. I am reliable, responsive, adaptable, and a quick learner, and I am always willing to learn new tools and processes when needed. Most importantly, I am ready to work. Give me the tasks, show me your processes and expectations, and I’ll be ready to jump in and help. I would love the opportunity to bring my experience, passion, and dedication to your team. Let’s work together and build something successful!