Skip to content
BackNov 7
Shameco D.
Upwork badge

Shameco D.

Expert Customer Exe Supervisor/Phone support with Data Entry Exp

As an Expert Customer Executive with a specialization in phone support and data entry, I have developed a comprehensive skill set that combines excellent communication abilities with a keen attention to detail. My experience in this role has equipped me with the expertise to deliver exceptional customer service while efficiently managing data entry tasks. In my previous positions, I have successfully handled a high volume of customer inquiries via phone, ensuring a positive and satisfying customer experience. I excel in resolving customer issues, providing clear and concise information, and maintaining a professional and empathetic demeanor. My commitment to customer satisfaction has been reflected in consistently high customer feedback and ratings. Beyond customer interactions, I am adept at data entry, ensuring accurate and timely input of information into various systems. Whether it involves updating customer records, processing orders, or maintaining databases, I approach data entry with precision and a commitment to maintaining the integrity of information. My proficiency in multitasking allows me to manage phone support responsibilities and data entry tasks simultaneously, ensuring that both aspects of the role are executed efficiently. In addition to my technical skills, I understand the importance of teamwork and collaboration. I have worked closely with cross-functional teams to address customer issues that require collaboration between departments, fostering a seamless and integrated customer support experience. My experience as an Expert Customer Executive with a focus on phone support and data entry positions me as a valuable asset, ready to contribute to delivering outstanding customer service and maintaining accurate and organized data records for your organization.

🇰🇳Basseterre, Saint Kitts and Nevis$10/hr100% JSS4.96 (15)Since Apr 2011

Earnings and projects

MRR
$966

Last 6 months ÷ 6

World#49,823 / 412k
🇰🇳Country#1 / 5
Revenue, last 30 days
$1.2k

Last 6 months: $5.8k

World#37,153 / 412k
🇰🇳Country#1 / 5
Total earnings
$121k

Billed in all: $126k

World#31,303 / 412k
🇰🇳Country#1 / 5
Per project
$7.1k
World#23,874 / 412k
🇰🇳Country#1 / 5
Projects, last 6 months
0
World#209,850 / 412k
🇰🇳Country#4 / 5
Projects in all
17

Across 34 contracts

35% fixed65% hourly
World#149,089 / 412k
🇰🇳Country#3 / 5

Earnings, last 30 days

$126k+$1.2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$124k$125k$126kOct 8Oct 23Nov 7

Skill rankings: Top 13% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #11Shift Scheduling51 freelancers · 🇰🇳 #1Top 22%
  2. #39System Monitoring210 freelancers · 🇰🇳 #1Top 19%
  3. #247Helpdesk1,033 freelancers · 🇰🇳 #1Top 24%
  4. #293BPO Call Center1,567 freelancers · 🇰🇳 #1Top 19%
  5. #525Slack3,033 freelancers · 🇰🇳 #1Top 17%
  6. #527Appointment Scheduling3,126 freelancers · 🇰🇳 #1Top 17%
  7. #727B2B Marketing4,592 freelancers · 🇰🇳 #1Top 16%
  8. #818Outbound Sales4,644 freelancers · 🇰🇳 #1Top 18%