Akbar A.

I'm a SugarCRM/SuiteCRM/Hubspot/GHL/Zoho CRM, API, AI and Automation expert with more than 14 years of hands-on experience in SugarCRM, SuiteCRM, Hubspot, Zoho and GHL custom development, API Integration, Workflow implementation and automation. I have built end-to-end CRM systems with automation, agent portals, lead distribution, payment tracking, and AWS deployment. Specialized in SugarCRM, SuiteCRM, Hubspot, GHL customization, API integrations, and scalable business workflows. *** What I can do: *** •CRM implementation (SuiteCRM, SugarCRM, HubSpot, Zoho) •Custom modules, workflows, reports and automation •API integrations (payment systems, SMS, email, third-party apps ) •AWS deployment and DevOps setup •Data migration and system optimization • Custom CRM architecture design • Agent portals & controlled workflows • Installment / payment tracking systems • Multi-step sales and follow-up systems • Data-driven reporting structures *** Recent Work Highlights: *** •Built a complete CRM system with agent portal and role-based access •Implemented automated lead distribution (one-contact-at-a-time system) •Developed installment/payment tracking systems with reporting •Designed workflows for sales tracking, follow-ups, and conversion •Built a Complete CRM system for educational Consultancy Firm. I focus on clean architecture, scalable solutions, and long-term reliability. *** 🔹Core Technical Skills 🔹*** *** 🔹 CRM Development & Customization 🔹*** Advanced customization, modules, workflows, Reports, Data Migration, Hooks, Integration in •SuiteCRM •SugarCRM •HubSpot CRM •Zoho CRM •Go High Level •Lead lifecycle management & automation •Sales pipelines, opportunity tracking •Custom Reports, Hooks, Integration *** 🔹 Backend Development 🔹*** •PHP (custom logic, CRM extensions) •Laravel (API’s, Custom Development) •Python (API’s, Custom Development) •REST API development & integration •FastAPI (Python-based APIs) •Business logic implementation *** 🔹 Database Management 🔹*** •MySQL (SuiteCRM core work) •PostgreSQL (backend systems) •Data modeling & schema design •Query optimization •Data migration & cleanup •Data Analysis using Power BI *** 🔹 API & Integration 🔹*** •Third-party API integrations •Payment system integration •SMS, Whatapp & Email gateway integration •Webhooks & automation triggers •VoIP Integration *** 🔹 DevOps & Cloud 🔹*** •AWS (deployment, hosting, scaling) •Google Cloud (deployment, hosting, scaling) •Azure (deployment, hosting, scaling) •Server setup & configuration •Linux server management •CI/CD basics •Performance optimization *** 🔹 Automation, AI & Workflow Design 🔹*** •Design and implementation of end-to-end CRM workflow automation to streamline sales, follow-ups, and customer lifecycle management •Development of intelligent lead distribution systems (round-robin, priority-based, one-contact-at-a-time) •Implementation of role-based access control (RBAC) with secure, process-driven user permissions •Business process automation to reduce manual work and improve operational efficiency 🔸 AI & Smart Automation •Integration of AI tools for automation, data processing, and decision support •Development of AI-powered chatbots for customer engagement and support •Workflow automation using AI-assisted triggers, responses, and data handling 🔸 Automation Tools & Platforms •Workflow automation using n8n (self-hosted automation, API orchestration) •Automation using Zapier (multi-app integrations and triggers) •API-based automation between CRM, payment systems, and third-party services •Webhooks, event-driven architecture, and real-time process automation *** 🔹 Let’s Work Together 🔹*** If you need a CRM that supports your business process instead of slowing it down, I can help: ✔ CRM setup or customization ✔ Automation to reduce manual work ✔ API integrations between systems ✔ A scalable backend or cloud deployment Feel free to send a message with your requirements—I’ll help you plan and implement the right solution. Looking for a long term relation, Akbar Ali