Back to leaderboardLast snapshot: Nov 7
Mark P.
Customer Service Expert / Dispute Specialist / Virtual Assistant
I am a reliable and hard-working individual with more than 20 years of experience in the customer service industry. I am proficient in communicating with customers both over the phone and email. I have experience with Live Chat Support and Zendesk and am eager to learn new tools to complete the job. I am a team player, but can steer the ship alone if need be. I look forward to working with you in providing customer service.
🇵🇭Quezon City, Philippines$7/hr100% JSS5.00 (24)Since May 2011
Earnings and projects
MRR
$1,815$1.8k
Last 6 months ÷ 6
World#25,530 / 412,022 / 412k
🇵🇭Country#3,183 / 56,319 / 56.3k
Revenue, last 30 days
$1,961$2k
Last 6 months: $11k
World#21,926 / 412,022 / 412k
🇵🇭Country#2,729 / 56,319 / 56.3k
Total earnings
$233,185$233k
Billed in all: $239,535$240k
World#11,979 / 412,022 / 412k
🇵🇭Country#824 / 56,319 / 56.3k
Per project
$12,273$12k
$11k in the last 6 months
World#12,238 / 412,022 / 412k
🇵🇭Country#2,735 / 56,319 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412,022 / 412k
🇵🇭Country#14,297 / 56,319 / 56.3k
Projects in all
19
Across 27 contracts
0% fixed100% hourly
World#138,388 / 412,022 / 412k
🇵🇭Country#10,767 / 56,319 / 56.3k
Earnings, last 30 days
$240k+$2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
Skill rankings: Top 7% in Customer Support
Ranked by MRR among everyone on Upwork with the skill.
- #6Employment Dispute38 freelancers · 🇵🇭 #3Top 16%🇵🇭#3 of 7
- #57Fraud Detection629 freelancers · 🇵🇭 #38Top 9%🇵🇭#38 of 400
- #250Customer Experience2,788 freelancers · 🇵🇭 #92Top 9%🇵🇭#92 of 1,061
- #350Customer Satisfaction3,986 freelancers · 🇵🇭 #162Top 9%🇵🇭#162 of 1,816
- #1,504Customer Support20,101 freelancers · 🇵🇭 #688Top 7%🇵🇭#688 of 9,123