Muhammad Faisal S.

I build CRM systems, AI automations and the website integrations that connect them, so leads, sales, operations and reporting run as one system instead of a stack of disconnected tools. Top Rated Plus, 100% Job Success across 270+ Upwork projects and 11,000+ hours. 16+ years in software. CRM DEVELOPMENT AND AUTOMATION - Zoho One end to end: CRM, Books, Inventory, Projects, Desk, Forms, Sign, Bookings, Campaigns, Analytics and Creator, with custom Deluge functions - HubSpot, GoHighLevel, Streak, Nimble, Mautic and open source CRMs - Pipelines, lead routing, custom modules, field mapping, approvals, quoting, invoicing and renewals - Migrations from Salesforce, HubSpot, QuickBooks and spreadsheets, without duplicates AI AUTOMATION AND AI AGENTS - AI agents that work on your real CRM, website and accounting data: qualify leads, answer questions, update records and hand off to a person when needed - Document extraction and multi-step workflows with a human approval step where it matters - OpenAI and Claude API integrations and MCP servers, built into the tools your team already uses - Workflow automation with n8n, Make, Zapier, webhooks and REST or GraphQL APIs: Stripe, Chargebee, QuickBooks, Google Workspace and more WORDPRESS, WOOCOMMERCE AND WEB APPS - Custom WordPress and WooCommerce development: plugins, custom functionality, performance and security - Enterprise and WordPress VIP work for high-traffic publishers - Website and store data connected to your CRM, payments and automations, so nothing gets copied by hand - Laravel and PHP web applications when WordPress isn't the right fit HOW I WORK - Discovery and a written plan before I configure anything - Only the apps and customization you actually need - Testing with your real scenarios before go-live - Documentation and a handover walkthrough for your team - Daily updates, with blockers flagged the same day Send me your current setup, even if it's spreadsheets and email, and I'll reply with what I'd automate first.