Mariecris A.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

Looking for a dependable, detail-oriented professional who brings efficiency, creativity, and a customer-first approach? I provide versatile expertise across Leadership, Contract Billing, Account Management, Administration, Customer Success, Contracts, Renewals & Retention, and RFP Writing. With extensive experience as a Contract Billing Manager, Senior Renewals Specialist, Customer Success Manager, Contract Specialist, and RFP Writer, I have worked across SaaS, BPO, PaaS, ATM, and business writing environments. I specialize in building strong client relationships, driving retention and revenue, streamlining processes, managing contracts, and delivering exceptional customer experiences that contribute to sustainable business growth. With a proven track record of working with high-profile clients, including: SolarWinds {Estimated Revenue: $800 million/year) Bentley Systems (Estimated Revenue: $800 million/year) Sutherland Global Services (Estimated Revenue: $500 million/year) Teleperformance (Estimated Revenue: €5.355 billion/year) I offer a diverse set of skills and a robust job history that includes: - People Management - Contracts Billing - Retention and Renewal Strategies - Contract Management and Specialist Expertise - RFP Response Writing - Sales Support, Operations, and Coordination - Finance Operations and Accounts Payable - Customer Service and Live Chat Support - Technical Support and Email Management - Data Entry and Customer Onboarding - Customer Success and Account Management I am proficient in a variety of platforms and tools, such as: Salesforce | ServiceNow | Trello | Pipedrive | Zoom | Skype | MS Teams | Dial-Pad | Slack | Google Meet | SAP-CRM | SAP-GUI | ACE-ERP | Dynamics NAV | INTEGRA ERP | Siebel | Oracle | Google Suite | Canva | DocuSign|| Netsuite If you’re searching for a committed, organized, and trustworthy professional who genuinely cares about contributing to your company’s success, let’s connect!