Joan Kristine R.

Customer Service Expert, Chat and Email Support

I am a dedicated and experienced Customer Support Specialist with testimonials of delivering exceptional customer service. Proficient in Shopify for checking customers' account and orders. I have also handled drop shipping accounts and I'm accustomed to delay shipping concerns and customers requesting a refund. As a result of my 10 years' experience of working in Customer Service, I acquired the ability to quickly study the company's products, services, and processes then apply whatever I learned when doing customer service, I am willing to collaborate with my team members or my clients to share best practices, workflows, and optimize the shopping/buying experience of customers.