Lvin C.

With 14+ years of experience across digital marketing & sales, CRM management, and AI implementation, I focus on the development and implementation of scalable AI automation systems & solutions that drive the customer lifecycle: from lead generation, lead qualification, sales conversion, client onboarding, client delivery, and client success. I bridge the gap between strategy, data, and execution to improve overall business operations for sustainable growth. TECHNOLOGY STACK: • AI Clients: Codex, Claude Code, Cursor, Gemini, Hermes, Paseo • AI Development: GitHub, Vercel, Supabase, Railway, Hostinger, Cloudways • AI Automations: n8n, Make, Zapier • AI Media: HeyGen, vidIQ, InVideo, ElevenLabs, Descript, Canva • CRMs: HubSpot, GoHighLevel, ActiveCampaign, Attio, CloseCRM, Salesforce, ZohoCRM • Engagement Platforms: Ortto, Resend, JustCall, Zoom Phone, Zoom Webinars, Demio, Oncehub, Calendly • Marketing Operations: Wordpress, Clickfunnels, Clay, Meta Business, Google Ads, Apollo, GA4, Framer • Business Operations: Google Suite, Microsoft 365, Notion, Asana, ClickUp, Monday, Airtable, Fathom • Data & Analytics: Looker, AgencyAnalytics, Supermetrics MARKETING & SALES: • Lead magnets and landing page funnels setup & management • AI Conversations setup & management via live chat, SMS, and social media • CRM setup & management for pipelines, contacts, automations, and integrations • Email, SMS, & Whatsapp setup & management • Meta, Google, & Tiktok Ads setup, management, and optimization • GTM, GA4, & CAPI setup • Marketing & Sales dashboards setup & management • Sequence setup & management such as follow-up, no-shows, & cancellations EXECUTIVE & BUSINESS OPERATIONS: • KPI dashboards setup • Meeting briefs and IDS setup & management • SOP centralization setup & management • Employee onboarding and offboarding setup • Internal helpdesk system setup & management CLIENT DELIVERY AND SUCCESS: • Client onboarding & client journey setup • Inbound and outbound referral systems setup & management • Feedback classification and escalation setup • Client health scoring setup • CSAT and NPS setup & management One of my key career highlights is building and managing the core automation architecture for real estate businesses across Australia and the United States. These systems improved lead conversion, cross-functional collaboration, client success, operational visibility, and efficiency. In 2019, I spearheaded LiveChat and LiveSMS support systems within Salesforce for a San Francisco startup, contributing to stronger customer satisfaction and NPS performance.