Nitin D.

Is your Salesforce org underperforming, or are you starting a new implementation, migration, or integration? I’m a hands-on Salesforce Developer with 5+ years of experience delivering custom, scalable, HIPAA-compliant solutions. My work has boosted revenue by 30%+ and cut manual operations time in half. I build the right solution before I write the first line of code, so you don’t end up with the wrong thing built the right way. 💡 WHAT I DO: SALESFORCE EXPERTISE BY CLOUD Sales Cloud (Agentforce Sales): Lead-to-cash automation, opportunity management, CPQ, pipeline forecasting, Einstein AI, and custom reporting dashboards. Service Cloud (Agentforce Service): Case management, Knowledge, Omni-Channel routing, Email-to-Case, and AI-driven support automation. Marketing Cloud (Agentforce Marketing): Journey Builder, Automation Studio, Email Studio, AMPscript, SQL, and personalized campaigns. Account Engagement (Pardot): B2B marketing automation, lead scoring and grading, dynamic lists, engagement programs, and Salesforce CRM sync. Health Cloud: Patient and provider 360° views, care plans, referral workflows, FHIR integration, PHI field security, and HIPAA audit trails. Experience Cloud: Customer, partner, and distributor portals with secure sharing models. Agentforce & Einstein AI: Agentforce AI agent setup, Flow-based agent actions, Einstein Lead Scoring, and Einstein Conversation Insights. ⚙️ TECHNICAL SERVICES ✔ Salesforce Implementation & Migration (Classic to Lightning, legacy CRM to Salesforce, data migration and cleanup) ✔ Custom Apex Development: classes, triggers, batch jobs, schedulers, and test classes that respect governor limits ✔ Lightning Web Components (LWC), Aura, and Visualforce for modern, responsive interfaces ✔ Salesforce Flow & Process Automation: record-triggered, screen, and scheduled flows, plus approvals ✔ Integrations: REST/SOAP APIs, MuleSoft, Dell Boomi, Jitterbit, Zapier, and platform events ✔ Third-party connections: ERP (SAP/Oracle), Stripe, Avalara AvaTax, Box, Shopify, Magento, and accounting systems ✔ Data Modeling & Org Architecture: custom objects, fields, and scalable multi-cloud design ✔ Security & Governance: profiles, permission sets, roles, OWDs, sharing rules, SAML/SSO, and Salesforce Shield ✔ Salesforce Admin & Ongoing Support: release reviews, health checks, optimization, and seasonal release readiness ✔ Org Audit & Cleanup: technical debt reduction, performance tuning, and Flow/Apex refactoring 🤝 WHY WORK WITH ME? ✅ No-jargon communication: I turn technical detail into business outcomes, with clear and frequent updates. ✅ Fast, milestone-based delivery: Projects typically land 20-30% ahead of schedule without cutting corners. ✅ Structured process: Discovery → Requirements → Architecture → Build → QA → UAT → Deployment & Training → Support. ✅ Proven results: Streamlined Health Cloud for a healthcare client, cutting patient onboarding time by 40% Optimized Sales Cloud for e-commerce brands to hit record quotas Automated campaign and membership workflows natively in Salesforce, replacing multiple third-party tools Built integrations that eliminate manual data entry and reconciliation ✅ Industry knowledge: Healthcare, Financial Services, Real Estate, Retail & E-commerce, Manufacturing, SaaS, and Non-profit. ✅ Flexible & collaborative: Remote-ready and timezone-friendly (US/UK/UAE/India), available for contract or full-time. 🎯 CORE SKILLS STACK Platforms: Sales Cloud, Service Cloud, Marketing Cloud, Health Cloud, Account Engagement (Pardot), Experience Cloud, Agentforce, Einstein AI, CPQ Development: Apex, SOQL/SOSL, LWC, Aura, Visualforce, Salesforce Flow, JavaScript, Postgres Integration: REST, SOAP, MuleSoft, Dell Boomi, Jitterbit, Zapier, Platform Events Compliance: HIPAA, FHIR, GDPR, Shield Encryption Tools: Salesforce DX, Git, VS Code, Data Loader, Workbench, Jira 🥇 Trailblazer Certified | Continuous Learner in the Salesforce Ecosystem 📩 Ready to get more from Salesforce? Send me your biggest challenge and I’ll reply with a clear plan and next steps.