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Nor-ien L.
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Nor-ien L.

Customer Support Specialist

My experience with Customer Support for more than 14 years became helpful for me to become enthusiastic about socializing with people from different walks of life. I am well trained that good customer service means going the extra mile without expecting a catch. In more than 14 years of experience, I have handled Email/Chat Support, Customer Service, and Order fulfillment/Drop Shipping. I am open to challenges and ideas that will help me build my communication and technical skills better.

🇵🇭General Santos City, Philippines$8/hr100% JSS4.33 (21)Since Jan 2014

Earnings and projects

MRR
$1.4k

Last 6 months ÷ 6

World#36,004 / 412k
🇵🇭Country#5,781 / 56.3k
Revenue, last 30 days
$697

Last 6 months: $8.1k

World#53,906 / 412k
🇵🇭Country#11,667 / 56.3k
Total earnings
$129k

Billed in all: $132k

World#28,811 / 412k
🇵🇭Country#3,249 / 56.3k
Per project
$4.6k

$1.6k in the last 6 months

World#37,653 / 412k
🇵🇭Country#8,816 / 56.3k
Projects, last 6 months
5

Across 6 contracts

0% fixed100% hourly
World#41,746 / 412k
🇵🇭Country#2,712 / 56.3k
Projects in all
28

Across 46 contracts

0% fixed100% hourly
World#103,224 / 412k
🇵🇭Country#7,674 / 56.3k

Earnings, last 30 days

$132k+$697 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$131.5k$132.0k$132.5kOct 8Oct 23Nov 7

Skill rankings: Top 10% in Appointment Setting

Ranked by MRR among everyone on Upwork with the skill.

  1. #192Helpdesk1,033 freelancers · 🇵🇭 #93Top 19%
  2. #372Order Processing2,648 freelancers · 🇵🇭 #260Top 14%
  3. #425Order Tracking2,668 freelancers · 🇵🇭 #295Top 16%
  4. #537Telemarketing4,857 freelancers · 🇵🇭 #247Top 11%
  5. #540Appointment Setting5,158 freelancers · 🇵🇭 #251Top 10%
  6. #760Phone Support5,089 freelancers · 🇵🇭 #400Top 15%
  7. #1,068Sales9,827 freelancers · 🇵🇭 #396Top 11%
  8. #1,540Online Chat Support11,527 freelancers · 🇵🇭 #923Top 13%