Pooja S.

Salesforce Architect | Microsoft Dynamics | Data Cloud & Agentforce

𝟏𝟒+ 𝐘𝐞𝐚𝐫𝐬 𝐨𝐟 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 | 𝐓𝐨𝐩-𝐑𝐚𝐭𝐞𝐝 𝐏𝐥𝐮𝐬 | 𝐄𝐧𝐭𝐞𝐫𝐩𝐫𝐢𝐬𝐞-𝐆𝐫𝐚𝐝𝐞 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬 Hello! I’m Pooja, a Certified Salesforce Professional with 14+ years of deep, hands-on experience delivering scalable, secure, and high-impact Salesforce solutions for global clients. 𝐈 𝐬𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐳𝐞 𝐢𝐧 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭, 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧, 𝐃𝐚𝐭𝐚 𝐂𝐥𝐨𝐮𝐝, 𝐀𝐠𝐞𝐧𝐭𝐟𝐨𝐫𝐜𝐞, 𝐌𝐢𝐜𝐫𝐨𝐬𝐨𝐟𝐭 𝐃𝐲𝐧𝐚𝐦𝐢𝐜𝐬 𝟑𝟔𝟓, 𝐂𝐑𝐌 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧𝐬, 𝐂𝐮𝐬𝐭𝐨𝐦 𝐀𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬, 𝐀𝐈-𝐝𝐫𝐢𝐯𝐞𝐧 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧, 𝐚𝐧𝐝 𝐜𝐨𝐦𝐩𝐥𝐞𝐭𝐞 𝐞𝐧𝐝-𝐭𝐨-𝐞𝐧𝐝 𝐢𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧, 𝐡𝐞𝐥𝐩𝐢𝐧𝐠 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬𝐞𝐬 𝐬𝐭𝐫𝐞𝐚𝐦𝐥𝐢𝐧𝐞 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐚𝐧𝐝 𝐚𝐜𝐜𝐞𝐥𝐞𝐫𝐚𝐭𝐞 𝐠𝐫𝐨𝐰𝐭𝐡. My profile stands out for consistent 5-star reviews, repeat clients, and long-term partnerships because I focus on clarity, communication, and delivering real business outcomes. ✅ 𝐖𝐡𝐲 𝐂𝐥𝐢𝐞𝐧𝐭𝐬 𝐏𝐫𝐞𝐟𝐞𝐫 𝐖𝐨𝐫𝐤𝐢𝐧𝐠 𝐖𝐢𝐭𝐡 𝐌𝐞 Strong technical + functional understanding Fast, accurate delivery Clean, scalable coding standards Professional communication & daily updates Complete documentation & long-term support Core Salesforce Expertise 𝐌𝐢𝐜𝐫𝐨𝐬𝐨𝐟𝐭 𝐃𝐲𝐧𝐚𝐦𝐢𝐜𝐬 𝟑𝟔𝟓 Dynamics 365 Sales Dynamics 365 Customer Service CRM Customization & Configuration Power Automate Workflows Data Migration & Integration Business Process Automation 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 Apex Triggers, Classes, Schedulable/Batches Lightning Web Components (LWC) Aura Components & Visualforce Complex business logic automation Salesforce UI enhancements 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧 Custom Objects, Validation Rules Roles, Profiles, Permission Sets Reports, Dashboards, App Builder Flow Builder (Record-Triggered, Screen Flows) 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐃𝐚𝐭𝐚 𝐂𝐥𝐨𝐮𝐝 Data ingestion & harmonization Identity resolution & unification Segment building & insights Real-time activation 𝐀𝐠𝐞𝐧𝐭𝐟𝐨𝐫𝐜𝐞 & 𝐀𝐈 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 Agentforce configuration Einstein AI setup AI-driven workflows Bot-based automation 𝐀𝐏𝐈 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧𝐬 REST / SOAP API Integrations with Commerce Cloud, ShipStation, ERPs MuleSoft, Boomi, Zapier Custom middleware logic 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐂𝐥𝐨𝐮𝐝𝐬 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 Sales Cloud Service Cloud Experience Cloud Commerce Cloud Data Cloud Agentforce 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 1. Salesforce Certified Admin 2. Salesforce Certified Platform Developer 3. Salesforce Certified Data Cloud Consultant 4. App Builder 5. Agentforce 6. Salesforce Marketing Cloud Certified 𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐢𝐞𝐬 𝐒𝐞𝐫𝐯𝐞𝐝 E-commerce, Finance, Healthcare, Real Estate, Logistics, Education, SaaS, IT Services & more. 🤝 𝐖𝐡𝐚𝐭 𝐘𝐨𝐮 𝐆𝐞𝐭 ✨ High-quality delivery ✨ On-time results ✨ Future-ready architecture ✨ Clean code ✨ 100% client satisfaction focus 𝐊𝐞𝐲𝐰𝐨𝐫𝐝𝐬 : Salesforce Developer, Salesforce Admin, Salesforce Data Cloud, Salesforce Agentforce, LWC Developer, Apex Developer, Salesforce Architect, Salesforce Integration Expert, Salesforce Flow Specialist, Salesforce Automation, Salesforce Consultant, Sales Cloud, Service Cloud, Experience Cloud, Commerce Cloud, Data Cloud Engineer, AI + Agentforce, Einstein AI, API Integrations, REST API, SOAP API, CRM Customization, CRM Migration, Salesforce Optimization, Lightning Development, MuleSoft, Boomi, Zapier Integrations, Microsoft Dynamics 365, Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics CRM Developer, Power Platform, Power Automate, CRM Integration Specialist.