Debra M.
AI & Operations Implementation Consultant | SOPs & Automation
I help small businesses and professional service teams turn scattered work into systems people can actually use. This is implementation work, not generic AI advice. I learn how the work gets done now, find where it stalls or gets missed, and build a better way to run it. The goal is not to add more software or hand you another strategy document. The goal is to leave you with a working system. What I can build • AI-assisted research and reporting workflows • SOPs and repeatable operating procedures • Intake, approval, follow-up, and handoff systems • Project and pipeline trackers with clear owners and next actions • Knowledge bases that keep important information out of one person's head • Human review and source checks where accuracy matters • Dashboards that show what is due, what is blocked, and what needs a decision I bring more than 20 years of hands-on operations and project management experience across professional services, construction, startups, and small business ownership. On Upwork, I have earned more than $50K across 1,500+ hours, including long-term support for a technology founder. I also hold Vanderbilt University's Prompt Engineering for ChatGPT certificate. How I work 1. Understand the work as it is really happening. 2. Define the result, the owner, and what done means. 3. Build the smallest system that will solve the problem. 4. Test it against real work. 5. Document it and train the team so it keeps working. This is a good fit when important work lives in inboxes, spreadsheets, or one person's head. It is also a good fit when you know AI could help but need someone who understands operations, accuracy, privacy, and human judgment. I work best on defined implementation projects and ongoing operations support. Send me the process that is creating extra work or causing things to fall through the cracks. I will help you turn it into a reliable system your team can use.
Earnings and projects
An estimate from an earlier read
Billed in all: $58,792$59k
Across 3 contracts
Earnings, last 30 days
No data since Nov 5, 2026.