OLIVIA G.
Technical Recruiter | HR Manager | Software Implementer
Technical Recruiter | HR Manager | Software Implementer (CRM, CLM, ATS, HRIS, Project Management) π Top-rated since 2015 | π Expert-vetted since 2022 π Building Software Development Team | Global Talent Acquisition Specialist | AI-powered ATS π HR Operations & Administration Specialist | Process Improvement | People Operations π SaaS Implementer (CLM, CRM, LMS, Project Management tools, HRIS, ATS) π Start-up Evangelist π Expert-Vetted Talent - Top 1% Upworker, since 2022 I've spent 17+ years embedded inside high-growth global teams β scaling organizations like Agiloft, a CLM/LegalTech company, from 30 to 230+ employees, and currently serving as senior operations and 2IC support for The Skin Lab, a doctor-led dermatology and cosmetic medicine clinic in Brisbane, Australia. I have supported technical, GTM, and clinical/healthcare hiring across SaaS, LegalTech, Healthcare, BPO, and Telecom, and building the HR systems that keep distributed and clinical teams running efficiently. Services: β Full-cycle recruitment β technical, GTM, executive & operational roles β Global sourcing strategies (US, EMEA, APAC, Australia, remote-first teams) β ATS & HRIS implementation, optimization & workflow automation β CLM, CPQ & CRM configuration β including Salesforce CRM/CPQ & contract lifecycle systems β Systems integration β cross-platform data mapping, API-based automation & HRIS/ATS connectivity β Structured interview design & hiring process architecture β Real-time dashboard builds β pipeline health, workforce forecasting & operational KPIs Embedded recruitment & HR operations partnership for founders and leadership teams β Healthcare compliance & award interpretation (AHPRA, Australian Privacy Principles, Modern Awards) Experience & Results: Across 17+ years and 50+ global client engagements, I have supported: β Scaled a LegalTech SaaS org from 30 to 230+ global employees over 8 years β Reduced hiring cycle times by 30β40% through end-to-end process redesign β Cut HR administrative overhead by 40% through systems modernization β Architected cross-platform integrations across Deputy, Xero, HRIS & ATS environments β Built real-time dashboards tracking pipeline health, quality-of-hire & workforce forecasting β Manage healthcare-specific compliance, including HPSS and Hair & Beauty, Nurse, General Retail Modern Award interpretation and clinical staff training coordination β FWO: Fair Work Ombudsman Tools & Platforms: Salesforce CRM/CPQ (Certified) β’ Agiloft β’ ADP β’ SAP β’ Xero β’ TempWorks β’ Deputy β’ QuickBooks β’ Asana β’ Jira β’ Monday β’ Notion β’ Google Workspace β’ MS Suite β’ Slack β’ DocuSign β’ AdobeSign β’ ClickUp β’ Monte Carlo Simulation β’ Quantitative Analysis β’ LinkedIn Recruiter/Sales Navigator β’ Sentrient (HRIS) β’ Timely β’ Podium β’ Xero β’ ATO β’ Australian HR/payroll settings