Melanie L.
Shopify Operation Assistant, Customer Support , Social Media Manager
Running a business is exciting, but it’s also a lot. Between customer emails, updating products, and keeping up with social media, the to-do list never ends. That’s where I can help. I’ve been a virtual assistant for 13+ years, and my job is simple: take care of the busy tasks so you can focus on growing your sales and actually enjoying your business again. What I Do Best Ecommerce & Shopify: 🔹 Add and update products 🔹 Handle orders and tracking 🔹 Manage returns and exchanges 🔹 Keep customers happy with fast, friendly support Customer Support: 🔹 Respond to emails 🔹 Resolve issues professionally and efficiently 🔹 Maintain organized support systems 🔹 Turn one-time buyers into loyal customers Social Media Management: 🔹 Create and schedule engaging posts 🔹 Reply to comments and messages promptly 🔹 Monitor engagement and community growth 🔹 Track performance so you know what’s working Influencer Marketing: 🔹 Find the right influencers for your niche 🔹 Reach out and manage collaborations 🔹 Track campaigns to measure real results Virtual Assistance & Admin Support: 🔹 Web research 🔹 Email management 🔹 Data entry and organization 🔹 General admin support Why Work with Me? ✔ Experienced Virtual Assistant with 13+ years supporting different clients ✔ Fast and clear communication so you always know what’s going on ✔ Reliable and detail-focused, I treat your business like my own ✔ Flexible and easy to work with ✔ Clients save 10 to 20 hours a week after handing over their tasks Let’s Get Started If you’re ready to free up your time and stop feeling buried in admin work, send me a message. I’ll reply within 24 hours, and we’ll find the best way I can support you.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $6.4k
Billed in all: $299,087$299k
$910 in the last 6 months
Across 8 contracts
Across 139 contracts
Earnings, last 30 days
Skill rankings: Top 8% in Data Collection
Ranked by MRR among everyone on Upwork with the skill.
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- #197Order Management1,128 freelancers · 🇵🇭 #111Top 17%🇵🇭#111 of 562
- #216Product Research2,526 freelancers · 🇵🇭 #98Top 9%🇵🇭#98 of 924
- #221Link Building1,268 freelancers · 🇵🇭 #7Top 17%🇵🇭#7 of 55
- #300Data Collection3,620 freelancers · 🇵🇭 #81Top 8%🇵🇭#81 of 564
- #343Product Management2,632 freelancers · 🇵🇭 #25Top 13%🇵🇭#25 of 181
- #574Product Listings5,309 freelancers · 🇵🇭 #229Top 11%🇵🇭#229 of 1,714
- #1,299Ecommerce8,441 freelancers · 🇵🇭 #328Top 15%🇵🇭#328 of 1,718