Skip to content
BackNov 7
Melanie L.
Upwork badge

Melanie L.

Shopify Operation Assistant, Customer Support , Social Media Manager

Running a business is exciting, but it’s also a lot. Between customer emails, updating products, and keeping up with social media, the to-do list never ends. That’s where I can help. I’ve been a virtual assistant for 13+ years, and my job is simple: take care of the busy tasks so you can focus on growing your sales and actually enjoying your business again. What I Do Best Ecommerce & Shopify: 🔹 Add and update products 🔹 Handle orders and tracking 🔹 Manage returns and exchanges 🔹 Keep customers happy with fast, friendly support Customer Support: 🔹 Respond to emails 🔹 Resolve issues professionally and efficiently 🔹 Maintain organized support systems 🔹 Turn one-time buyers into loyal customers Social Media Management: 🔹 Create and schedule engaging posts 🔹 Reply to comments and messages promptly 🔹 Monitor engagement and community growth 🔹 Track performance so you know what’s working Influencer Marketing: 🔹 Find the right influencers for your niche 🔹 Reach out and manage collaborations 🔹 Track campaigns to measure real results Virtual Assistance & Admin Support: 🔹 Web research 🔹 Email management 🔹 Data entry and organization 🔹 General admin support Why Work with Me? ✔ Experienced Virtual Assistant with 13+ years supporting different clients ✔ Fast and clear communication so you always know what’s going on ✔ Reliable and detail-focused, I treat your business like my own ✔ Flexible and easy to work with ✔ Clients save 10 to 20 hours a week after handing over their tasks Let’s Get Started If you’re ready to free up your time and stop feeling buried in admin work, send me a message. I’ll reply within 24 hours, and we’ll find the best way I can support you.

🇵🇭Tarlac, Philippines$10/hr100% JSS4.97 (87)Since Oct 2011

Earnings and projects

MRR
$1.1k

Last 6 months ÷ 6

World#45,673 / 412k
🇵🇭Country#8,275 / 56.3k
Revenue, last 30 days
$921

Last 6 months: $6.4k

World#45,374 / 412k
🇵🇭Country#9,363 / 56.3k
Total earnings
$295k

Billed in all: $299k

World#7,979 / 412k
🇵🇭Country#400 / 56.3k
Per project
$2.7k

$910 in the last 6 months

World#61,173 / 412k
🇵🇭Country#13,320 / 56.3k
Projects, last 6 months
7

Across 8 contracts

13% fixed87% hourly
World#28,826 / 412k
🇵🇭Country#1,624 / 56.3k
Projects in all
110

Across 139 contracts

37% fixed63% hourly
World#24,465 / 412k
🇵🇭Country#1,466 / 56.3k

Earnings, last 30 days

$299k+$921 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$298.0k$298.5k$299.0k$299.5kOct 8Oct 23Nov 7

Skill rankings: Top 8% in Data Collection

Ranked by MRR among everyone on Upwork with the skill.

  1. #51Contact Info Research561 freelancers · 🇵🇭 #9Top 9%
  2. #197Order Management1,128 freelancers · 🇵🇭 #111Top 17%
  3. #216Product Research2,526 freelancers · 🇵🇭 #98Top 9%
  4. #221Link Building1,268 freelancers · 🇵🇭 #7Top 17%
  5. #300Data Collection3,620 freelancers · 🇵🇭 #81Top 8%
  6. #343Product Management2,632 freelancers · 🇵🇭 #25Top 13%
  7. #574Product Listings5,309 freelancers · 🇵🇭 #229Top 11%
  8. #1,299Ecommerce8,441 freelancers · 🇵🇭 #328Top 15%