Dana L.

I ran a B2B service business for 13 years on systems I built myself: the relational database, the CRM, the automation layer, and cold email infrastructure at scale. I sold that business in January 2026. Now I build these systems for other people. Top Rated, 100% Job Success. Clients bring me three kinds of problems: - Leads arrive but nothing happens fast. Capture, CRM entry, and follow-up are manual or broken. - The team lives in spreadsheets that should be systems. Data sync, reporting, scheduling, invoicing. - They want AI doing real work, not demos. Classification, enrichment, personalized outreach, document processing, with human review where it matters. Recent builds: an AI outbound engine that turns a spreadsheet row into a personalized 3-touch email sequence through the Claude API with a human review gate. A medical scheduling system wired to an EHR through a custom REST integration, with SMS reminders that catch silent carrier failures. A CRM built from scratch for an investigations firm: 4 pipelines, 900+ contacts verified and routed. I work in whatever stack you already run. That EHR platform was new to me when the medical project started, and it shipped anyway. The tools change from client to client; knowing how the system should work is the part that carries over. My daily toolkit: n8n, Make, Airtable, HubSpot, Pipedrive, Google Sheets and Apps Script, Claude and OpenAI APIs, Twilio, QuickMail, Instantly. I build fixed-scope projects, not retainers. You tell me what is slowing the business down. I scope it, build it, document it, and hand it off so you run it without me. You get a working system, not a dependency on a freelancer.