Allen Q.

I optimize Google Business Profiles and build review systems that get local businesses ranking in the map pack and chosen by the customers who find them there. Twenty years in reputation and local search. I started in 2006 building a review generation platform after noticing a pattern across our marketing clients: the ones with the strongest review profiles outperformed everyone else, no matter what they spent on SEO, PPC, or web design. Since 2011, I've run my own practice built on that idea, working with healthcare, dental, wellness, automotive, and home services businesses. Recent work on Upwork: recovered suspended GBP listings and restored map pack visibility, ran a review fraud investigation that cleared spam attacks in a restricted industry, and managed ongoing GBP and review operations for multi-location businesses. What I do: GBP optimization and category strategy. Suspension recovery and reinstatement appeals. Google Knowledge Panel creation. Citation building and NAP cleanup across directories. Review generation systems that run on their own. Response management. Review spam and policy violation removal. Most freelancers treat reviews and GBP as separate one-off tasks. I build them as one system, so your profile, your review velocity, and your local rankings reinforce each other instead of needing constant manual fixes. I also design and modernize websites for local businesses, including WordPress websites, landing pages, and website migrations. My focus is on professional design, local search foundations, and making it easy for visitors to call, book, or request a quote. I work with single-location businesses that need to show up locally, and multi-location operators who need consistency across every listing. If your GBP is suspended, buried in the map pack, or bleeding trust from reviews you can't get ahead of, send me a message and tell me what's going on.