Jenny Faye A.

🏆 Property Management Professional with US Conference Recognition As a Property Manager Assistant for US based companies, I handled the full scope of day to day operations including tenant communication, lease coordination, maintenance follow-ups, booking management and document organization. My performance was recognized with an all-expenses-paid trip to the Property Management Systems Conference in Las Vegas to represent the company. 10+ Years Across Customer Service, Retention and Admin I've worked with major brands including T-Mobile, Sprint and Walmart across telecom, e-commerce and property management. At Walmart I was promoted from CSR to Trainer and Team Leader within 6 months. I've also spent years in retention focused roles working with subscription customers, reducing churn and re-engaging past clients through targeted outreach. Telecom and Technical Support At T-Mobile and Sprint I handled customer accounts, technical troubleshooting and collections with a focus on clear communication and quick resolution. I know how to stay calm, think on my feet and keep customers satisfied even in difficult conversations. E-Commerce and Dropshipping Support I spent 6 years as the main customer service contact for a US based dropshipping company managing order tracking, supplier communication, refunds and customer follow-ups across email, chat and text. How I Show Up I'm dependable, easy to work with and I take ownership of my tasks. I'm not looking for just any job. I'm looking for the right fit where I can do good work and stick around long term.