Vannessa C.

With nearly 20 years of experience in providing Administrative support, I bring a strong commitment to excellence, professionalism, and efficiency in everything I do. I have extensive experience as an Executive/Administrative Assistant, supporting company Partners and business owners across various industries. I’ve worked with clients from around the world, including the United States, Australia, and Canada, giving me a strong understanding of how to effectively support global teams in different time zones and business environments. In addition to Administrative Support, I have held several leadership and management roles, including: Operations Manager: Oversee daily business operations, streamline processes for efficiency, manage cross-functional teams, monitor performance metrics, and ensure compliance with company policies and industry regulations. Team Leader: Managed the PRUOne App Support Team at Prulife UK, coordinating tasks and supporting team members to meet goals. Project Manager: Led a wide variety of projects including construction and opening of a new branch, hiring employees, and other key company initiatives. My administrative experience covers a broad range of tasks, including: Email and calendar management Scheduling and appointment setting Document preparation, including letters, reports, invoices, and other financial paperwork Flight and hotel bookings Data entry and task coordination General admin support I’m known for being highly organized, detail-oriented, and dependable. I take pride in completing tasks accurately and on time—whether working independently or as part of a team. I’m also a fast learner and enjoy picking up new tools, systems, and workflows. I thrive in fast-paced environments, handle multiple priorities with ease, and stay calm under pressure. What sets me apart is my ability to work with minimal supervision—just give me the instructions, and I’ll take care of the rest with care and attention to detail. I value clear communication, collaboration, and continuous learning, and I’m excited to support businesses that appreciate both professional excellence and work-life balance. If you're looking for a reliable, experienced Virtual Assistant and operations professional to help streamline your operations and keep things running smoothly, I’d love to be part of your team! Work Experience (Outside Upwork) Operations and Human Resource Manager (Consultant) Safety Hub Marketing Corporation February 2025 – Present Oversee daily business operations, streamline processes for efficiency, manage cross-functional teams, monitor performance metrics, and ensure compliance with company policies and industry regulations. Responsible for hiring employees, managing recruitment processes, and overseeing payroll processing to ensure timely and accurate compensation. Handles employee onboarding, maintains personnel records, and supports overall HR administration to promote a productive and compliant workplace. Virtual Assistant (Rehire) Microsourcing Phils Inc – Cutcher & Neale Financial and Accounting Services October 2021 – March 2022 Provided administrative support to managers of an Australian accounting firm. Prepared letters, reports, invoices, and other financial documents. Team Leader PruOne Support Team – Gallium 31 Corporation May 2021 – August 2021 Managed the Pru-One app support team of Pru-Life UK. Project Manager Urestore PT & Rehab Clinics March 2017 – December 2019 Managed a wide variety of projects including construction, opening a new branch, and hiring employees. Senior Virtual Assistant Microsourcing Philippines Inc. (Cutcher & Neale Financial & Accounting Services) July 2014 – February 2017 Provided administrative support to Partners of Cutcher & Neale, an Australian accounting firm. Managed calendars, emails, organized and prepared letters and other financial documents. Assisted in training new Virtual Assistants. Customer Service Assistant (Teller) Maybank Philippines Inc. December 2010 – November 2011 Processed over-the-counter bank transactions, ensuring accuracy and excellent customer service.