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Lilibeth R.
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Lilibeth R.

Over 15yrs as CSR | Airbnb Property Manager | Appointment Setter

I am a seasoned Guest Communications, Customer Service, and Reservations Specialist with over 16 years of experience in the hospitality and short-term rental industry. I have worked remotely for US-based short term rental companies. A Property Manager and managed listing on multiplet platforms. Seeking a responsible job with an opportunity for career growth and professional challenges. My experiences in Telephone Company and Call Centers have moulded me into an individual able to effectively deliver excellent customer service. I have worked as an Online Personal Assistant/ Software Coordinator for a Canadian company, had a good experience as a Telemarketer/ Appointment Setter, Customer Service (credit bureau in US), and Customer Service (Siemens mobile phones). Experienced Administrative Assistant, Email and Chat Support. I believe the best way to keep one's business is compassion for customers/clients and going the extra mile.

🇵🇭Mandaue City, Cebu, Philippines$10/hr100% JSS4.97 (13)Since Nov 2011

Earnings and projects

MRR
$930

Last 6 months ÷ 6

World#51,380 / 412k
🇵🇭Country#9,799 / 56.3k
Revenue, last 30 days
$1.1k

Last 6 months: $5.6k

World#39,350 / 412k
🇵🇭Country#7,611 / 56.3k
Total earnings
$74k

Billed in all: $78k

World#53,982 / 412k
🇵🇭Country#7,852 / 56.3k
Per project
$5.3k

$5.6k in the last 6 months

World#33,122 / 412k
🇵🇭Country#7,845 / 56.3k
Projects, last 6 months
1
100% fixed0% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
14

Across 21 contracts

24% fixed76% hourly
World#168,283 / 412k
🇵🇭Country#13,664 / 56.3k

Earnings, last 30 days

$78k+$1.1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$76k$77k$78k$79kOct 8Oct 23Nov 7

Skill rankings: Top 13% in Hospitality & Tourism

Ranked by MRR among everyone on Upwork with the skill.

  1. #9Online Transaction Processing40 freelancers · 🇵🇭 #4Top 23%
  2. #68Booking Management System424 freelancers · 🇵🇭 #29Top 16%
  3. #105Hospitality & Tourism814 freelancers · 🇵🇭 #28Top 13%
  4. #737Calendar Management4,894 freelancers · 🇵🇭 #313Top 15%
  5. #838Customer Relationship Management5,121 freelancers · 🇵🇭 #244Top 16%
  6. #1,172Phone Support5,089 freelancers · 🇵🇭 #647Top 23%
  7. #1,280Phone Communication6,538 freelancers · 🇵🇭 #604Top 20%
  8. #1,583Sales9,827 freelancers · 🇵🇭 #673Top 16%