Arjay A.
Shopify Customer Support | eCommerce VA | Email & Chat Support
I help Shopify & eCommerce store owners deliver exceptional customer support while keeping operations organized and efficient. With experience managing customer communication and backend workflows, I take care of emails, chats, order tracking, refunds, and administrative tasks — so you can focus on growing your business instead of managing hundreds of daily inquiries. Services I Offer: ✔ Customer email & chat support ✔ Order tracking & fulfillment assistance ✔ Shopify store management ✔ Refunds, returns & issue resolution ✔ Data entry & administrative organization ✔Supplier Communication Tools I’m Proficient In: Shopify | Dsers | Zendesk | Gorgias | Gmail / Google Workspace | Slack | Microsoft Office | CRM systems Why Clients Work With Me: ✔ Fast, professional, and clear communication ✔ Detail-oriented and reliable work ✔ Streamlined processes that save time ✔ Focused on improving customer experience and satisfaction Let’s work together to make your online store run smoothly and keep your customers happy. 📩 Send me a message, and let’s discuss how I can support your business.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $2.4k
Billed in all: $77,194$77k
$2.4k in the last 6 months
Across 9 contracts
Earnings, last 30 days
Skill rankings: Top 23% in Microsoft Excel
Ranked by MRR among everyone on Upwork with the skill.
- #12DSers38 freelancers · 🇵🇭 #4Top 32%🇵🇭#4 of 10
- #137Employee Training582 freelancers · 🇵🇭 #46Top 24%🇵🇭#46 of 155
- #279Ecommerce Order Fulfillment755 freelancers · 🇵🇭 #160Top 37%🇵🇭#160 of 376
- #591Shopify Dropshipping2,301 freelancers · 🇵🇭 #117Top 26%🇵🇭#117 of 320
- #596Ecommerce Support1,624 freelancers · 🇵🇭 #312Top 37%🇵🇭#312 of 760
- #668Gorgias1,588 freelancers · 🇵🇭 #402Top 42%🇵🇭#402 of 895
- #2,156Zendesk5,908 freelancers · 🇵🇭 #1,169Top 36%🇵🇭#1,169 of 2,921
- #2,431Ecommerce8,441 freelancers · 🇵🇭 #622Top 29%🇵🇭#622 of 1,718