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Arjay A.
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Arjay A.

Shopify Customer Support | eCommerce VA | Email & Chat Support

I help Shopify & eCommerce store owners deliver exceptional customer support while keeping operations organized and efficient. With experience managing customer communication and backend workflows, I take care of emails, chats, order tracking, refunds, and administrative tasks — so you can focus on growing your business instead of managing hundreds of daily inquiries. Services I Offer: ✔ Customer email & chat support ✔ Order tracking & fulfillment assistance ✔ Shopify store management ✔ Refunds, returns & issue resolution ✔ Data entry & administrative organization ✔Supplier Communication Tools I’m Proficient In: Shopify | Dsers | Zendesk | Gorgias | Gmail / Google Workspace | Slack | Microsoft Office | CRM systems Why Clients Work With Me: ✔ Fast, professional, and clear communication ✔ Detail-oriented and reliable work ✔ Streamlined processes that save time ✔ Focused on improving customer experience and satisfaction Let’s work together to make your online store run smoothly and keep your customers happy. 📩 Send me a message, and let’s discuss how I can support your business.

🇵🇭Quezon City, Philippines$12/hr100% JSS5.00 (7)Since Nov 2011

Earnings and projects

MRR
$392

Last 6 months ÷ 6

World#87,691 / 412k
🇵🇭Country#16,748 / 56.3k
Revenue, last 30 days
$623

Last 6 months: $2.4k

World#57,193 / 412k
🇵🇭Country#12,462 / 56.3k
Total earnings
$75k

Billed in all: $77k

World#53,058 / 412k
🇵🇭Country#7,683 / 56.3k
Per project
$11k

$2.4k in the last 6 months

World#14,605 / 412k
🇵🇭Country#3,368 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
7

Across 9 contracts

33% fixed67% hourly
World#236,188 / 412k
🇵🇭Country#21,384 / 56.3k

Earnings, last 30 days

$77.2k+$623 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$76.5k$77.0k$77.5kOct 8Oct 23Nov 7

Skill rankings: Top 23% in Microsoft Excel

Ranked by MRR among everyone on Upwork with the skill.

  1. #12DSers38 freelancers · 🇵🇭 #4Top 32%
  2. #137Employee Training582 freelancers · 🇵🇭 #46Top 24%
  3. #279Ecommerce Order Fulfillment755 freelancers · 🇵🇭 #160Top 37%
  4. #591Shopify Dropshipping2,301 freelancers · 🇵🇭 #117Top 26%
  5. #596Ecommerce Support1,624 freelancers · 🇵🇭 #312Top 37%
  6. #668Gorgias1,588 freelancers · 🇵🇭 #402Top 42%
  7. #2,156Zendesk5,908 freelancers · 🇵🇭 #1,169Top 36%
  8. #2,431Ecommerce8,441 freelancers · 🇵🇭 #622Top 29%